Orlando Hines
Summary
Dedicated professional with a strong work ethic and proven problem-solving skills, experienced as a Children's Direct Support Professional at SCFU. Successfully enhanced client independence and well-being while fostering social interactions. Dependable and detail-oriented, with a valid driver's license and a commitment to delivering exceptional customer assistance.
Organized and dependable candidate successful at managing multiple priorities with positive attitude. Willingness to take on added responsibilities to meet team goals. I am pursuing opportunity to add immediate value to growing team. Inspired to help others and driven to apply unfailing work ethic to meet objectives. Industrious and committed with skills for multitasking and managing time well.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Children's Direct Support Professional
SCFU
03.2023 - 12.2023
- Maintained clean, safe, and well-organized patient environment.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Assisted disabled clients to support independence and well-being.
- Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
Delivery Driver
Amazon
10.2022 - 02.2023
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Bored of Elections
DOE
08.2019 - 01.2021
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
Kfc
KBP Foods
06.2018 - 01.2019
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Education
High School Diploma -
Central High School
Bridgeport, CT06-2018
No Degree -
Brentwood Preparatory Academy
The Bronx, NY10-2017
Skills
- Problem-solving
- Time management
- Multitasking and organization
- Daily living support
- Customer assistance
- Work ethic and integrity
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Valid Driver's license
- Attention to detail
- Dependable and reliable
- Safe driviing
- Delivery scheduling
- Shipping and packaging
Accomplishments
- Documented and resolved slow delivery which led to being the number one delivery driver for my unit .
- Achieved more through effectively helping with the older clients.
- Resolved product issue through consumer testing.
Certification
- direct support probes , SCFU
Timeline
Children's Direct Support Professional
SCFU
03.2023 - 12.2023
Delivery Driver
Amazon
10.2022 - 02.2023
Bored of Elections
DOE
08.2019 - 01.2021
Kfc
KBP Foods
06.2018 - 01.2019
High School Diploma -
Central High School
No Degree -
Brentwood Preparatory Academy
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