Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kortnee R. Anderson

Clio,MI

Summary

Accomplished Assistant Manager at Big Johns Steak & Onion, adept in strategic planning and sales growth, enhanced store operations by implementing effective inventory management and customer service strategies. Skilled in recruiting and budget assistance, I consistently exceeded sales targets. My leadership and organizational skills ensured operational excellence and a significant increase in customer satisfaction.

Overview

13
13
years of professional experience

Work History

Assistant Manager

Big Johns Steak & Onion
Flint, MI
01.2021 - Current
  • Key holder, store opener, inventory management, Gordon's food orders for stock, banking, morning paperwork, maintained a clean, safe environment, provided top-notch customer service, and worked as a cook and cashier.

Grill Manager

Outdoor Adventure Inc
Davison, MI
05.2019 - 10.2020
  • Inspected dining and serving areas for cleanliness and proper setup.
  • Communicated with vendors regarding ordering supplies, deliveries, and pricing.
  • Managed front-of-house staffing needs during peak hours by delegating duties accordingly.
  • Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
  • Oversaw food preparation, production and presentation according to quality standards.

Assistant Manager

SUBWAY®Restaurants
Grand Blanc, MI
09.2017 - 04.2020
  • Coordinated with suppliers to ensure timely delivery of fresh ingredients.
  • Communicated effectively with co-workers regarding customer needs and concerns.
  • Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
  • Discussed menu options with customers and offered suggestions to meet individual needs and drive sales.
  • Restocked counter supplies and condiment stations, cleaned windows and emptied trash cans during slow periods.
  • Talked pleasantly with customers while taking orders and promoted positive image for business.

Commercial Painter

Niles Industrial Coatings
Midland, MI
05.2016 - 08.2016
  • Responsible for interior and exterior painting of commercial buildings, stairwells, equipment, storage silos, and other structures.
  • Also responsible for the preparation of surfaces to be painted, mixing of paint and epoxy, caulking, and clean-up.
  • Duties included operating aerial boom lifts, scissor lifts, commercial power washers, paint mixers, and other power and hand tools, such as paint rollers and brushes.

Apprentice Painter

Niles Construction Services
Flint, MI
03.2015 - 01.2016

Contracted With GM Flint paint shop

  • Groundman's work.
  • Wiped equipment and surfaces down with tack rags.
  • Duck work.

General Production Worker

Mold Masters Company
Lapeer, MI
03.2012 - 04.2013
  • Assisted with the assembly of parts and components according to established procedures.
  • Met or exceeded target for on-time customer shipments.
  • Maintained a safe working environment by adhering to safety protocols.
  • Performed quality control checks on all finished products.
  • Conducted visual inspections on products to ensure quality standards were met.
  • Inspected finished products for defects or discrepancies before packaging for shipment.

Education

High School Diploma -

Penn Foster Career School
Scranton, PA
08-2025

Skills

  • Budget assistance
  • Sales monitoring
  • Recruiting and interviewing
  • Sales growth
  • Scheduling and planning
  • Strategic planning

Timeline

Assistant Manager

Big Johns Steak & Onion
01.2021 - Current

Grill Manager

Outdoor Adventure Inc
05.2019 - 10.2020

Assistant Manager

SUBWAY®Restaurants
09.2017 - 04.2020

Commercial Painter

Niles Industrial Coatings
05.2016 - 08.2016

Apprentice Painter

Niles Construction Services
03.2015 - 01.2016

General Production Worker

Mold Masters Company
03.2012 - 04.2013

High School Diploma -

Penn Foster Career School
Kortnee R. Anderson