Delivered exceptional customer service by resolving inquiries and issues efficiently.
Developed training materials for new representatives, enhancing onboarding process effectiveness.
Collaborated with cross-functional teams to streamline communication and improve service delivery.
Caregiver
Home Instead
Redlands, CA
2021 - 12.2022
Provided compassionate personal care and assistance with daily living activities.
Supported clients in maintaining independence through effective communication and companionship.
Assisted with medication according to prescribed schedules, ensuring client safety and adherence.
Assisted clients with mobility, enhancing quality of life and promoting physical well-being.
Housekeeper
Cleanin’ momma’s
04.2021 - 07.2022
Cleaning and reporting any safety hazards to homeowners. Customer service and sales in services
Salary: $4,500 monthly
Paraprofessional
RCM Technologies
09.2020 - 06.2021
Helping with the educational/life skills of special needs children
Salary: $24.50
Supervisor: Alexis (808)-226-0076
Hours per week: 32
Child Youth Program Assistant
Bowen Child Development Center
Schofield Barracks, HI
11.2012 - 06.2021
Creating an educational curriculum using Teaching Strategies for our indoor and outdoor environments, Parent to staff customer service, Observations and assessments, Accountability for children and maintains the whereabouts and safety of the children, Making sure I’m in compliance with trainings and maintaining DoD certification and national accreditation, Assisting the front office when needed
Salary: $15.58 USD Per Hour
Supervisor: Kristi Magarro (808)-655-1570
Hours per week: 30-40
State of Hawaii DOE Kipapa Elementary School
Mililani, HI
01.2005 - 12.2011
Sweeping, Mopping, Tracking students and employees lunch balances, Watching kids grade k-5 during lunch and recess breaks
Salary: $8.00 USD Per Hour
Supervisor: Rae Shinsato (808)-690-1721
Hours per week: 20
Education
High School - undefined
Mililani High School
Mililani, HI, US
07.2007
Skills
Customer service
Active listening
Critical thinking
Data entry
Additional Information
Volunteer at New Hope day care during church hours during 2005-2007
Early Childhood education during my junior and senior year in high school, 2005-2007