Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Kortnei Akau

Henderson,US

Overview

2023
2023
years of professional experience

Work History

Customer Service Representative

Apria Healthcare
Redlands, CA
11.2023 - 2024
  • Delivered exceptional customer service by resolving inquiries and issues efficiently.
  • Developed training materials for new representatives, enhancing onboarding process effectiveness.
  • Collaborated with cross-functional teams to streamline communication and improve service delivery.

Caregiver

Home Instead
Redlands, CA
2021 - 12.2022
  • Provided compassionate personal care and assistance with daily living activities.
  • Supported clients in maintaining independence through effective communication and companionship.
  • Assisted with medication according to prescribed schedules, ensuring client safety and adherence.
  • Assisted clients with mobility, enhancing quality of life and promoting physical well-being.

Housekeeper

Cleanin’ momma’s
04.2021 - 07.2022
  • Cleaning and reporting any safety hazards to homeowners. Customer service and sales in services
  • Salary: $4,500 monthly

Paraprofessional

RCM Technologies
09.2020 - 06.2021
  • Helping with the educational/life skills of special needs children
  • Salary: $24.50
  • Supervisor: Alexis (808)-226-0076
  • Hours per week: 32

Child Youth Program Assistant

Bowen Child Development Center
Schofield Barracks, HI
11.2012 - 06.2021
  • Creating an educational curriculum using Teaching Strategies for our indoor and outdoor environments, Parent to staff customer service, Observations and assessments, Accountability for children and maintains the whereabouts and safety of the children, Making sure I’m in compliance with trainings and maintaining DoD certification and national accreditation, Assisting the front office when needed
  • Salary: $15.58 USD Per Hour
  • Supervisor: Kristi Magarro (808)-655-1570
  • Hours per week: 30-40

State of Hawaii DOE Kipapa Elementary School
Mililani, HI
01.2005 - 12.2011
  • Sweeping, Mopping, Tracking students and employees lunch balances, Watching kids grade k-5 during lunch and recess breaks
  • Salary: $8.00 USD Per Hour
  • Supervisor: Rae Shinsato (808)-690-1721
  • Hours per week: 20

Education

High School - undefined

Mililani High School
Mililani, HI, US
07.2007

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Data entry

Additional Information

  • Volunteer at New Hope day care during church hours during 2005-2007
  • Early Childhood education during my junior and senior year in high school, 2005-2007

Timeline

Customer Service Representative

Apria Healthcare
11.2023 - 2024

Housekeeper

Cleanin’ momma’s
04.2021 - 07.2022

Paraprofessional

RCM Technologies
09.2020 - 06.2021

Child Youth Program Assistant

Bowen Child Development Center
11.2012 - 06.2021

State of Hawaii DOE Kipapa Elementary School
01.2005 - 12.2011

High School - undefined

Mililani High School

Caregiver

Home Instead
2021 - 12.2022
Kortnei Akau