Kortney Bartling
Alton,IL
Summary
Dynamic manager with a proven track record at Mac’s, excelling in team leadership and customer service. Enhanced operational efficiency through strategic planning and staff training, achieving significant improvements in employee engagement and customer satisfaction. Skilled in inventory management, ensuring timely stock replenishment and compliance with industry standards.
Overview
4
4
years of professional experience
Work History
Manager
Mac’s
Godfrey, IL
12.2024 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
- Improved safety procedures to create safe working conditions for workers.
Stocker
Walmart
Wood River, IL
05.2022 - 2024
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Greeted customers and directed to requested products.
- Maintained effective team member communication.
- Enhanced inventory accuracy by diligently organizing and maintaining stockroom shelves.
- Contributed to store cleanliness, ensuring aisles were free from clutter and hazards for shopper safety.
- Reduced out-of-stock situations with regular monitoring of product levels on sales floor.
- Completed end-of-day tasks such as returning misplaced items to their correct locations, contributing to an organized sales floor for the next day''s business.
- Optimized workspace organization within the stockroom, making it easier for colleagues to locate items quickly.
- Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
- Kept work areas neat, clean and free from debris.
- Stocked shelves to match planogram images and instructions.
- Labeled products, rotated stock and fronted merchandise for appealing display.
- Moved cardboard, plastic ties, and other debris from unboxing to trash.
- Greeted store customers and discussed needs.
Inventory Analyst
Worldwide Tech
Edwardsville, IL
02.2021 - 2022
- Ensured timely replenishment of stock, closely monitoring lead times and coordinating with suppliers for on-time deliveries.
- Collaborated with cross-functional teams to ensure seamless coordination of inventory movement across departments.
- Assisted in reducing excess inventory by identifying slow-moving items and implementing targeted sales strategies.
- Improved inventory accuracy by conducting regular audits and implementing effective tracking systems.
- Maintained compliance with industry standards and regulations through diligent record-keeping and documentation practices.
- Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
- Utilized forklift or pallet truck to load, unload, transport and store goods.
Education
All
Alton High
Alton, IL05.2016
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Staff training and development
- Strategic planning
- Cross-functional teamwork
- Shift scheduling
- Sales techniques
- Conflict resolution
- Business planning
- Inventory management
Timeline
Manager
Mac’s
12.2024 - Current
Stocker
Walmart
05.2022 - 2024
Inventory Analyst
Worldwide Tech
02.2021 - 2022
All
Alton High