Kortney Ward
Silver Creek,MS
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
19
19
years of professional experience
Work History
Office Assistant/Warranty Administrator
Dean Mccrary Imports LLC
Hattiesburg, MS
08.2023 - Current
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or in-person to provide information.
- Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
- Stock in inventory and posted sold vehicles deals.
- Input data into spreadsheets and databases.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Tallied cash drawer at beginning and end of each work shift when needed.
- Reviewed warranty repair orders for proper completion, accuracy and legibility to reduce processing delays.
- Processed claim paperwork and followed up on missing information to complete processing.
- Submitted supporting documents to satisfy criteria required by manufacturer or distributor.
Librarian
Prentiss Christian School
Prentiss, MS
08.2022 - 08.2023
- Assisted students in locating and using library resources and assisted teachers with materials needed to enrich classroom instruction.
- Located requested books on shelves and in library database and fetched items for patrons.
- Created programs and activities to promote library usage and literacy.
- Researched, planned, and set up attractive and informative library exhibits.
- Researched and acquired new library materials to maintain updated library collection.
- Assisted library patrons with resolving computer problems.
- Organized library catalog, supplies, equipment and records.
- Kept up-to-date records of materials, maintained inventory and corrected cataloging errors.
Custodian
Brookhaven Academy
Brookhaven, MS
06.2021 - 05.2022
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Kept building spaces premises clean inside and outside.
- Maintained clean and comfortable environments in buildings by vacuuming, cleaning windows, and dusting.
- Checked in and stocked inventory throughout facility.
Resident Care Aide
The Aspen Of Brookhaven
Brookhaven, MS
01.2020 - 08.2021
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
- Documented residents' mental status, sleep, and eating patterns in medical record books.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
Substitute Teacher
Lawrence County School District
Monticello, MS
08.2017 - 03.2020
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Supervised lunchroom and recess activities.
Assistant Director
Monticello Baptist Church Weecare
Monticello, MS
08.2010 - 04.2017
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Trained and mentored new employees on industry practices and business operations.
- Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
- Created and updated records and files to maintain document compliance.
- Helped the director do payroll and other duties she needed me to do.
2-4 Year Old Teacher
Monticello Baptist Church Weecare
Monticello, MS
08.2007 - 04.2017
- Engaged with children on individual basis to build positive relationships and promote learning.
- Maintained tidy environment to comply with cleanliness and sanitation standards.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Assisted in preparation of meals and snacks to provide children with proper nutrition.
- Gathered materials and resources to prepare for lessons and activities.
- Actively encouraged children to develop their communication, problem-solving and social skills.
- Consulted with parents to build and maintain positive support networks and support continuing education strategies.
Dental Receptionist/Assistant
Dr. Thomas R. Reid
Monticello, MS
06.2006 - 08.2007
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Sterilized rooms and prepped equipment and instruments for patients procedures daily.
- Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
- Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
- Scheduled appointments, prepared bills and received payment for dental services by completing insurance forms, verifying insurance information, and maintaining records.
- Scheduled and confirmed patient appointments.
- Pulled patient charts for the next day and put up the charts from day before.
Education
High School Diploma -
Lawrence County High School
Monticello, MS05.2007
Skills
- Written and verbal communication skills
- Multitasking and prioritizing
- Customer service
- Dependability
- Reliability
- Familiarity with Microsoft Office
- Organization
- Technical Skills
- Empathy
- Social Skills
- Resistance to stress
- Problem solving
References
Melissa Howell
Monticello, MS 39663
601-754-9253
Tyler Thames Cox
Brookhaven, MS 39601
601-757-0348
Paula Rushing
Brookhaven, MS 39601
601-757-1544
Page Nelson
Brookhaven, MS 39601
601-757-0707
Timeline
Office Assistant/Warranty Administrator
Dean Mccrary Imports LLC
08.2023 - Current
Librarian
Prentiss Christian School
08.2022 - 08.2023
Custodian
Brookhaven Academy
06.2021 - 05.2022
Resident Care Aide
The Aspen Of Brookhaven
01.2020 - 08.2021
Substitute Teacher
Lawrence County School District
08.2017 - 03.2020
Assistant Director
Monticello Baptist Church Weecare
08.2010 - 04.2017
2-4 Year Old Teacher
Monticello Baptist Church Weecare
08.2007 - 04.2017
Dental Receptionist/Assistant
Dr. Thomas R. Reid
06.2006 - 08.2007
High School Diploma -
Lawrence County High School