Kortni Reynolds
Houston,TX
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision.
Overview
6
6
years of professional experience
Work History
Medical Assistant
Go Health Urgent Care
06.2023 - 03.2024
- Scheduled and managed appointments for up to 50 patients per day resulting in a smooth patient flow
- Managed inventory levels and ordered medical supplies to ensure that supplies were always well-stocked
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits
Medical Operations Specialist
Aveanna Healthcare
12.2021 - 11.2022
- Schedule appointments and maintain calendars
- Establishing and maintaining digital and paper files
- Collected, arranged, and input information into database system
- Verified and maintained caregivers' credentials (Licenses & Certifications)
Store Manager
Cube Smart Storage
04.2019 - 12.2021
- Operated cash registers, managed financial transactions, and balancing drawers
- Managed inventory control, cash control, and store opening and closing procedures
- Processed move in/outs of storage units
- Completed point of sale opening and closing procedures
Medical Assistant/Front Desk
Baylor Teen Health Clinic
01.2018 - 04.2019
- Coordinated patient scheduling, check-in, check-out and payments for billing
- Adhered to strict HIPAA guidelines to protect patient privacy
- Managed multi-line phone system and pleasantly greeted patients
- Checked patient insurance, demographic, and health history to keep information current
Sales Associate Team Leader
Walmart
01.2018 - 04.2019
- Trained and developed new hires in company processes, product knowledge, customer service, and selling techniques
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases
- Maintained customer satisfaction with quick and professional handling of product returns
Education
Associate of Science - Business Management/Human Resource
Houston Community College
05.2024
Medical Assisting -
Fortis College
04.2021
High School Diploma -
Worthing High School
04.2017
Skills
- Proficient in MS Suite
- Excellent written & verbal communication skills
- Prioritizing stat orders
- Insurance Verification
- Office Supplies and Inventory
- Phlebotomy
- HIPAA Compliance
Timeline
Medical Assistant
Go Health Urgent Care
06.2023 - 03.2024
Medical Operations Specialist
Aveanna Healthcare
12.2021 - 11.2022
Store Manager
Cube Smart Storage
04.2019 - 12.2021
Medical Assistant/Front Desk
Baylor Teen Health Clinic
01.2018 - 04.2019
Sales Associate Team Leader
Walmart
01.2018 - 04.2019
Associate of Science - Business Management/Human Resource
Houston Community College
Medical Assisting -
Fortis College
High School Diploma -
Worthing High School
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