Kory Chan
Planned Parenthood Orange
Corona,CA
1
Language
12
years of professional experience
Administrative Assistant supporting office operations through scanning, filing, and office supply ordering. Handles phone calls, keeps records organized, and supports day-to-day workflow with Microsoft Word, Excel, and PowerPoint. Brings bilingual English-Spanish communication and customer service support to a white-collar office setting.
Work History
Administrative Medical Assistant
2 Years 1 Month- Coordinated patient intake processes, improving data accuracy and reducing wait times.
- Managed patient scheduling using electronic health record systems to enhance appointment efficiency.
- Facilitated communication between patients and healthcare providers, ensuring clarity in care instructions.
- Trained new administrative staff on office procedures and software applications for improved team performance.
Administrative Assistant
2 Years 5 Months- Executed general office duties including scanning, filing, and managing office supply orders.
- Managed incoming phone calls, ensuring timely and professional communication.
- Coordinated daily office operations to ensure efficient workflow and support team productivity.
- Managed scheduling, travel arrangements, and meeting logistics for senior leadership.
- Streamlined document management processes to enhance information retrieval efficiency.
Payroll Administrator
1 Year 4 Months- Processed payroll accurately for bi-weekly disbursements, ensuring timely employee payments.
- Maintained employee records in payroll system, ensuring compliance with labor regulations and company policies.
- Resolved payroll discrepancies by investigating issues and providing effective solutions to employees.
- Prepared reports on payroll data, assisting management in financial planning and budget forecasting.
Server
2 Years 7 Months- Delivered excellent customer service to enhance guest satisfaction.
- Utilized strong communication skills to address customer needs effectively.
- Thrived in high-demand, fast-paced environments to maintain service quality.
Administrative Assistant
8 Months- Performed general office duties including scanning, filing, and ordering office supplies to maintain organized workflow.
- Managed incoming phone calls, ensuring prompt communication and support for office operations.
- Coordinated scheduling and logistics for meetings, ensuring seamless operations across departments.
- Managed correspondence and communications, maintaining a professional and organized flow of information.
- Developed filing systems that improved document retrieval efficiency and reduced administrative errors.
Education
High School Diploma
Bachelor's Degree - Healthcare Management
Coursework: HCM- 422 Intro to Gerontology and Mental Health, HCM-414 Legal Aspects of Healthcare, BIO-101 Principles of Biology, HCM-413 Leadership in Healthcare Management, HCM-419 Public Health Administration, HCM-416 Human Resource Management in Healthcare, HCM-490 Internship: Healthcare Admin Emp., HCM-312 Management of Healthcare Organization, HCM-424 Marketing and Strategic Planning for Healthcare Organizations, HCM-315 Organizational Behavior, theory and design in Healthcare, HCM-425 Financial Management of Healthcare Organizations, HCM-314 Healthcare Quality Management, HCM-475 Senior Seminar in Healthcare, PSY-314 Dev. Psychology Adolescence, PSY-331 Marriage and Family, KIN-245 Medical Terminology
College - Health Care Management
Skills
Customer service
Team building
Calendar coordination
Document formatting
Data entry
Bilingual communication
Phone etiquette
Email correspondence
Meeting coordination
Vendor communication
Languages
Spanish
Native or Bilingual
Timeline
Administrative Medical Assistant
Planned Parenthood Orange
07.2024 - CurrentRead More
Payroll Administrator
Tamaleria Rincon Sinaloense
01.2022 - 05.2023Read More
Administrative Assistant
Wright & Associates
01.2022 - 06.2024Read More
Server
El Pescador Restaurant
01.2016 - 08.2018Read More
Administrative Assistant
Wright & Associates
09.2014 - 05.2015Read More
Chaffey College
College from Health Care Management
Read More
Concordia University of Irvine
Bachelor's Degree from Healthcare Management
Read More
Ruben S. Ayala High School
High School Diploma
Read More