Kory Vernon

Motorola Flex System Administrator for 22 years.

Palo Alto Firewall System Administrator 7 years.

Maintain networks for several county facilities.

• Installed and maintained commercial firewall solution, working with security vendors to consistently apply best practices and software updates.
• Provided network support services for devices such as hubs, bridges, routers and other hardware.
• Escalated emergency technical issues beyond scope to maintain optimum up-time.
• Monitored network capacity and performance to diagnose and resolve complex network problems.
• Installed cabling, wireless routers and telephone systems for data communications networks.
• Diagnosed and resolved hardware, software and network problems and replaced defective components.
• Supported users both local and by phone with problem resolution and education.
• Maintained thorough understanding of local area and wide area networking and components.
• Replaced failed hardware in server rack systems, swapping hard disks, power supplies and other field serviceable components.
• Configured and maintained network backup and recovery procedures.
• Installed patches and performed backups, system builds and image updates.
• Performed system patches, service packs, hot fixes and new security configurations.
• Assessed and responded to network system alerts, prioritizing serious faults to rapidly address downtimes.
• Ran cabling and installed data drops for new node installations.
• Installed, adjusted and repaired stationary and mobile radio transmitting and receiving equipment and two-way radio communication systems.
• Executed technology implementation projects, minimizing downtimes and business disruptions.
• Diagnosed and troubleshot problems, repairing and restoring machines to peak performance.
• Used diagnostic tools to identify hardware failures and replace non-functional components.