Koryan Allen
Palmdale,CA
Summary
Experienced professional lead bartender passionate about providing superior service while exceeding customer expectations and maintaining poise and sense of humor in demanding environments. Strong history of exceptional service in hospitality establishments.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Lead Bartender
The Odyssey
Granada Hills, CA
06.2016 - Current
- Increased sales 25% with innovative cocktail creations and pairing techniques, leading to improved overall revenue.
- Developed loyal customer base by fostering engaging and welcoming atmosphere for patrons.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Participated in local community events representing establishment, promoting brand visibility and fostering new business opportunities.
- Trained 20+ new bartenders on company policies, drink recipes, and customer service best practices to maintain consistent team performance.
- Coordinated with event planners to design custom drink menus for private parties, ensuring memorable experience tailored to clients'' preferences.
- Assisted in menu development, incorporating seasonal flavors and trends into popular craft cocktails.
F&B Lead Bartender
Hotel Figueroa
Los Angeles, CA
09.2014 - 12.2015
- Training and assisting management of outlets staff of 15 with product knowledge, brand equity and maintaining compliance of state alcohol beverage control mandates
- Maintained inventory, cost control, bank accuracy and developed strategies for increased sales profits.
- Proved successful working within tight deadlines and fast-paced atmosphere.
F&B Lead
Warner Center Marriott
Los Angeles, CA
03.2009 - 09.2014
- Maintained cost control, inventory and bank accuracy.
- Trained staff as service leader.
- Served as outlets leader for multiple revenue sources within entire property.
- Provided superior customer service.
- Increased and maintained 95% company positive reviews with strong customer service leadership.
Education
Some College (No Degree) - Business
Los Angeles Pierce College
Los Angeles, CASome College (No Degree) - Business Management
Talladega College
Talladega, ALSkills
- Related Skills and Certifications
- Health codes compliance
- Employee Coaching
- Inventory Control
- Superior customer service
- Expert Mixology
- Food handling certification
- Hospitality service expertise
- Responsible Alcohol Service
- Liquor, beer, and wine knowledge
- Team training and development
- TIPS Certified
Certification
Servsafe, TIPS, certified currently
Timeline
Lead Bartender
The Odyssey
06.2016 - Current
F&B Lead Bartender
Hotel Figueroa
09.2014 - 12.2015
F&B Lead
Warner Center Marriott
03.2009 - 09.2014
Some College (No Degree) - Business
Los Angeles Pierce College
Some College (No Degree) - Business Management
Talladega College
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