Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
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Audriana Velasco

Miami,FL

Summary

Skilled Body Piercer experienced with over 5 years of experience, demonstrating a strong commitment to comprehensive safety practices and ethical work standards.

Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly and committed to building customer base by providing positive service experience.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Skilled Body Piercer experienced for over 5 years in providing comprehensive safe



Overview

4
4
years of professional experience
1
1
Certification

Work History

Lead Bartender

XSCAPE NIGHTCLUB
01.2023 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Obtained cash bank and stocked service bar to prepare for operation.
  • Followed strict recipes and drink measurements to minimize product used.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
  • Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
  • Created attractive bar displays by strategically arranging bottles and glasses.
  • Helped management plan and serve bar menu exceeding customer expectations.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.

Body Piercer

Empire Ink Tattoos
05.2023 - 07.2023
  • Developed and implemented individual care plans tailored to needs of each client.
  • Preserved patient safety by following safety protocols.
  • Provided emotional support and companionship to clients.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Organized, maintained and updated information in computer databases.
  • Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.
  • Participated in team meetings and staff training sessions.
  • Increased sales by 10%
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.

Body Piercer

IRIS TATTOO
10.2020 - 01.2023
  • Developed and implemented individual care plans tailored to needs of each client.
  • Preserved clients safety by following safety protocols.
  • Participated in team meetings and staff training sessions.
  • Kept areas neat and clean and equipment sanitized.
  • Maintained schedule and kept appointment times.
  • Accepted and processed customer payments.
  • Actively listened to clients, handled concerns quickly and escalated major issues to supervisor.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Prepared merchandise for sales floor
  • Preformed all types of piercings while adhering to all legal and shop protocols
  • Performed deep clean after every shifts

Body Piercer

Major Ink
01.2020 - 09.2020
  • Developed and implemented individual care plans tailored to needs of each client.
  • Preserved patient safety by following safety protocols.
  • Provided emotional support and companionship to clients.
  • Participated in team meetings and staff training sessions.
  • Increased sales by 10%

Education

MIAMI DADE COLLEGE

Skills

  • CPR Certification
  • Blood Borne Pathogens Certification
  • First Aid Certifications
  • Professional Demeanor
  • Customer Service Skills
  • Multi-Tasking Skills
  • Liquor, Beer and Wine knowledge
  • Memorization Techniques
  • Motivated Attitude
  • Taking Inventory
  • Billing and Payment Processing
  • High-Volume Environments
  • VIP Support
  • Suggestive Selling
  • New Hire Training

Certification

  • Licensed Piercer - 2022-2023

Timeline

Body Piercer

Empire Ink Tattoos
05.2023 - 07.2023

Lead Bartender

XSCAPE NIGHTCLUB
01.2023 - Current

Body Piercer

IRIS TATTOO
10.2020 - 01.2023

Body Piercer

Major Ink
01.2020 - 09.2020

MIAMI DADE COLLEGE
Audriana Velasco