Audriana Velasco
Miami,FL
Summary
Skilled Body Piercer experienced with over 5 years of experience, demonstrating a strong commitment to comprehensive safety practices and ethical work standards.
Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly and committed to building customer base by providing positive service experience.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Skilled Body Piercer experienced for over 5 years in providing comprehensive safe
Overview
4
4
years of professional experience
1
1
Certification
Work History
Lead Bartender
XSCAPE NIGHTCLUB
01.2023 - Current
- Served high customer volumes during special events, nights, and weekends.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Obtained cash bank and stocked service bar to prepare for operation.
- Followed strict recipes and drink measurements to minimize product used.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
- Created attractive bar displays by strategically arranging bottles and glasses.
- Helped management plan and serve bar menu exceeding customer expectations.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Body Piercer
Empire Ink Tattoos
05.2023 - 07.2023
- Developed and implemented individual care plans tailored to needs of each client.
- Preserved patient safety by following safety protocols.
- Provided emotional support and companionship to clients.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Organized, maintained and updated information in computer databases.
- Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.
- Participated in team meetings and staff training sessions.
- Increased sales by 10%
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
Body Piercer
IRIS TATTOO
10.2020 - 01.2023
- Developed and implemented individual care plans tailored to needs of each client.
- Preserved clients safety by following safety protocols.
- Participated in team meetings and staff training sessions.
- Kept areas neat and clean and equipment sanitized.
- Maintained schedule and kept appointment times.
- Accepted and processed customer payments.
- Actively listened to clients, handled concerns quickly and escalated major issues to supervisor.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Prepared merchandise for sales floor
- Preformed all types of piercings while adhering to all legal and shop protocols
- Performed deep clean after every shifts
Body Piercer
Major Ink
01.2020 - 09.2020
- Developed and implemented individual care plans tailored to needs of each client.
- Preserved patient safety by following safety protocols.
- Provided emotional support and companionship to clients.
- Participated in team meetings and staff training sessions.
- Increased sales by 10%
Education
MIAMI DADE COLLEGE
Skills
- CPR Certification
- Blood Borne Pathogens Certification
- First Aid Certifications
- Professional Demeanor
- Customer Service Skills
- Multi-Tasking Skills
- Liquor, Beer and Wine knowledge
- Memorization Techniques
- Motivated Attitude
- Taking Inventory
- Billing and Payment Processing
- High-Volume Environments
- VIP Support
- Suggestive Selling
- New Hire Training
Certification
- Licensed Piercer - 2022-2023
Timeline
Body Piercer
Empire Ink Tattoos
05.2023 - 07.2023
Lead Bartender
XSCAPE NIGHTCLUB
01.2023 - Current
Body Piercer
IRIS TATTOO
10.2020 - 01.2023
Body Piercer
Major Ink
01.2020 - 09.2020
MIAMI DADE COLLEGE