Audriana Velasco
Summary
Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Skilled Body Piercer experienced for over 5 years in providing comprehensive friendly work ethic
Overview
5
5
years of professional experience
1
1
Certification
Work History
Lead Bartender
XSCAPE NIGHTCLUB
01.2023 - Current
- Served high customer volumes during special events, nights, and weekends.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Obtained cash bank and stocked service bar to prepare for operation.
- Followed strict recipes and drink measurements to minimize product used.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
- Created attractive bar displays by strategically arranging bottles and glasses.
- Helped management plan and serve bar menu exceeding customer expectations.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
BARTENDER
CASA TIKI
01.2023 - 07.2023
- Prepared garnishes by evenly slicing and pitting fruits.
- Assisted with inventorying beverage stock and bar supplies.
- Prepared custom drink orders by accurately measuring and mixing house ingredients.
- Upheld strict regulations for safe alcohol service and food safety.
- Kept bar stocked with liquors, juices and garnishes for drinks.
- Maintained impeccably clean, attractive and well-stocked bar area.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
- Explained daily specials and beverage promotions to exceed daily sales goals.
- Obtained cash bank and stocked service bar to prepare for operation.
Body Piercer
PIERCER, IRIS TATTOO
10.2020 - 01.2023
- Developed and implemented individual care plans tailored to needs of each client.
- Preserved clients safety by following safety protocols.
- Participated in team meetings and staff training sessions.
- Kept areas neat and clean and equipment sanitized.
- Maintained schedule and kept appointment times.
- Accepted and processed customer payments.
- Actively listened to clients, handled concerns quickly and escalated major issues to supervisor.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Prepared merchandise for sales floor
- Preformed all types of piercings while adhering to all legal and shop protocols
- Performed deep clean after every shifts
CASHIER
BARISTA, ARAVITA
01.2019 - 02.2019
- Built relationships with customers to encourage repeatbusiness.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained regular and consistent attendance and punctuality.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
BARTENDER/WAITRESS
MAGIC MUSHROOM
05.2018 - 02.2018
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Escorted customers to seats based on hostess recommendations and completed drink orders.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Maintained clean and safe work environment.
Education
MIAMI DADE COLLEGE
Skills
- CPR Certification
- Blood Borne Pathogens Certification
- First Aid Certifications
- Professional Demeanor
- Customer Service Skills
- Multi-Tasking Skills
- Can maintain calm demeanor in high stress environments
- Liquor, Beer and Wine knowledge
- Memorization Techniques
- Motivated Attitude
Certification
- Licensed Piercer - 2022-2023
Timeline
Lead Bartender
XSCAPE NIGHTCLUB
01.2023 - Current
BARTENDER
CASA TIKI
01.2023 - 07.2023
Body Piercer
PIERCER, IRIS TATTOO
10.2020 - 01.2023
CASHIER
BARISTA, ARAVITA
01.2019 - 02.2019
BARTENDER/WAITRESS
MAGIC MUSHROOM
05.2018 - 02.2018
MIAMI DADE COLLEGE