Kosha Modi
Irving,Texas
Summary
Creative Business Analyst with broad-based background in highly competitive and dynamic organizations. Recognized as decisive leader and excellent team player. Committed to forming strong, productive teams.
Overview
4
4
years of professional experience
Work History
Business Analyst
Tom Thumb Pharmacy
Irving, Texas
08.2023 - Current
- Conducting requirement gathering and documenting of business and system specifications, ensuring compliance with both healthcare regulations and financial service management processes
- Analysing and documenting business processes, workflows, and test plans, optimizing operational efficiency in healthcare and banking environments, with a focus on risk management and regulatory compliance
- Developing functional specifications, data flow diagrams, and reporting metrics, leveraging IT knowledge to enhance healthcare data management and support banking system functionalities, particularly in healthcare finance
Business Analyst
McKesson
Irving, Texas
09.2023 - 08.2024
- Analysed market dynamics and healthcare financial product performance, using data analytics to improve financial strategies for both healthcare and banking sectors
- Identified process improvement opportunities, creating dashboards and utilizing ITSM tools to enhance reporting and decision-making capabilities for both healthcare operations and banking systems
- Led the adoption of a digital prescription management system, improving processing efficiency by 20%, demonstrating strong project management and vendor relations skills applicable to both healthcare and banking sectors
Business Analyst
Rite Aid Pharmacy
Dover, Delaware
11.2022 - 06.2023
- Monitored and optimized pharmacy systems, diagnosing issues and ensuring updates aligned with asset management processes in both healthcare and banking sectors
- Managed transactional data and inventory, integrating IT tools for process efficiency, regulatory compliance, and financial reporting in healthcare and banking operations
Sales Representative
Bitscape InfoTech
Ahmedabad, India
05.2022 - 09.2022
- Generated business opportunities for Microsoft Cloud products and CRM software, utilizing knowledge of software licensing, vendor management, and compliance in both healthcare and banking industries
- Collaborated on financial product presentations, increasing customer engagement and acquisition by 10%, applying skills in sales, relationship-building, and service delivery essential for both banking and healthcare
Recruiter Executive
IMS People Possible
Ahmedabad, India
10.2021 - 04.2022
- Recruited candidates for roles in both healthcare and banking sectors, increasing the applicant pool by 22%, demonstrating strong communication and interpersonal skills for engaging with clients and stakeholders in these industries
- Fostered relationships with healthcare and banking professionals, aligning recruitment strategies with organizational needs in both sectors
Intern
Adani Total Gas Limited
Ahmedabad, India
05.2021 - 08.2021
- Conducted customer satisfaction research in the CNG sector, providing insights into service quality improvement, a skill set transferrable to enhancing customer experience in healthcare and banking services
- Developed strategies for improving customer satisfaction, applicable to both industries in terms of service excellence and client retention
Education
MBA - Concentration in Business Analysis
Rutgers University, School of Business
12.2025
MBA - Concentration in Marketing & Sales
GLS University
Ahmedabad, India05.2022
BBA - Concentration in Finance
GLS University
Ahmedabad, India05.2020
Skills
- Microsoft Office
- Project planning
- Python language
- Data Analysis
- Team Management
Websites
Class Projects Experience
- Dissertation Project, GLS University, 05/19 - 06/19, Customer Behaviour Towards Payment Modes, Analysed various payment modes and their acceptance across age groups., Collected and analysed the data from 500 surveys and created visualizations of the findings.
- Investment Banking Services, GLS University, 04/20 - 05/20, Factors Affecting Foreign Exchange Rates, Analysed the impact of various factors on the exchange rates of four major currencies (USD, EUR, GBP, JPY) against the Indian Rupee (INR)., Published in IOSR journal, comparing Dollar, Euro, Pound, and Yen against Indian currency.
- Comprehensive Project, GLS University, 03/22 - 04/22, Instagram Influencers and Fashion Brands, Evaluated the marketing practices of five fashion brands on Instagram, namely Louis Vuitton, Zara, Gucci, Chanel, and Calvin Klein.
Certifications And Skills
Microsoft Office, Project planning, Python language, Digital Media, Team Management, Digital Marketing (MICA University), Python Coding language (LinkedIn), Agile Project Management with Jira (LinkedIn), Six Sigma: Green Belt (LinkedIn), Career Essentials in Business Analysis (Microsoft and LinkedIn)
Timeline
Business Analyst
McKesson
09.2023 - 08.2024
Business Analyst
Tom Thumb Pharmacy
08.2023 - Current
Business Analyst
Rite Aid Pharmacy
11.2022 - 06.2023
Sales Representative
Bitscape InfoTech
05.2022 - 09.2022
Recruiter Executive
IMS People Possible
10.2021 - 04.2022
Intern
Adani Total Gas Limited
05.2021 - 08.2021
MBA - Concentration in Business Analysis
Rutgers University, School of Business
MBA - Concentration in Marketing & Sales
GLS University
BBA - Concentration in Finance
GLS University
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