Kostiantyn Herasymovych
Sacramento,CALIFORNIA
Summary
Accomplished Bartender Supervisor with a proven track record at Rose Street Foundry, enhancing customer satisfaction and fostering repeat business through exceptional service and a collaborative mindset. Skilled in workplace safety and customer engagement, I excel in creating positive environments and resolving conflicts efficiently. My leadership has significantly contributed to team cohesion and operational improvements.
Overview
2
2
years of professional experience
Work History
Bartender Supervisor
Rose Street Foundry
Inverness
01.2024 - 06.2024
- Fostered strong relationships with regular patrons through personalized service that encouraged repeat business.
- Maintained high standards of cleanliness and safety, ensuring compliance with local health regulations.
- Provided exceptional customer service, anticipating guests'' needs and exceeding their expectations consistently.
- Resolved conflicts among team members quickly and professionally, fostering a positive work environment.
- Enhanced customer satisfaction by efficiently managing staff and promptly addressing guest concerns.
Production Worker
Scotliveshelfish
Invergordon
08.2022 - 11.2023
- Followed safety procedures and guidelines to maintain safe working environments.
- Used equipment properly to avoid workplace hazards or injuries.
- Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
- Resolved issues quickly to maintain productivity goals.
- Assisted in training new employees on production processes, ensuring a seamless integration into the team.
Pizza Manager
Pizzastation
Kyiv
12.2021 - 02.2022
- Improved customer satisfaction by implementing efficient pizza-making processes and quality control measures.
- Increased overall store sales through effective marketing strategies and promotional campaigns.
- Created a welcoming atmosphere for guests by maintaining a clean and organized dining area, leading to positive reviews on social media platforms.
- Trained and mentored staff members, fostering a positive work environment that encouraged teamwork and collaboration.
- Enhanced customer experience by addressing any service or product issues promptly, demonstrating commitment to excellent service standards.
- Reviewed and approved employee schedules and timesheets.
- Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
Skills
- Task Delegation
- Menu development
- Employee Scheduling
- Workplace Safety
- Customer Engagement
- Collaborative mindset
- Brand representation
- Complex Problem-Solving
- Suggestive Selling
- Conversant in Language
- Customer Service
- Handling Difficult Customers
- Fluency in Language
Languages
English
Professional Working
Ukrainian
Full Professional
Russian
Full Professional
Polish
Professional Working
Timeline
Bartender Supervisor
Rose Street Foundry
01.2024 - 06.2024
Production Worker
Scotliveshelfish
08.2022 - 11.2023
Pizza Manager
Pizzastation
12.2021 - 02.2022