Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kotey Siler

Grants Pass,OR

Summary

Thorough Service Technician with commitment to superior service. Driven to consistently contribute value through impeccable work ethic and unending quest to achieve new service skills. Experience managing high-volume of service calls while maintaining quality and efficiency. Driven to teach others and to add value to every aspect of business. Through persistence and integrity, strives to become the top of his field.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Lead Service Technician

Kennedy Fuel
07.2023 - Current
  • Provided technical support and maintenance services for range of HVAC systems
  • Responded to customer inquiries quickly and professionally to increase satisfaction.
  • Implemented safety protocols to minimize risks associated with servicing high-voltage electrical systems or hazardous materials.
  • Improved customer satisfaction by promptly addressing service requests and providing knowledgeable support.
  • Support install department with arising issues and technical questions.
  • Warranty service work and troubleshooting

Install Manager

Rogue Valley Heating & Air Conditioning
11.2022 - 07.2023
  • Implemented inventory management system to track materials usage, minimizing waste and cutting project expenses.
  • Maintained safe working environments through strict adherence to safety protocols and guidelines, reducing workplace accidents and injuries.
  • Used computer software to design construction plans and perform calculations.
  • Spearheaded efforts to adopt new technologies and tools, increasing efficiency and reducing labor costs in the installation process.
  • Led weekly production and operations contractor meetings, facilitating stronger communication, and helping to resolve critical issues.
  • Managed scheduling of installation projects, effectively coordinating resources to meet deadlines while minimizing downtime for clients.

HVAC-R Service Technician

Cool Sys
06.2022 - 11.2022
  • Improved customer satisfaction by providing timely and efficient HVAC-R repair services.
  • Completed thorough inspections of supporting electrical systems to assess continuity and locate faults.
  • Consulted with project management during group installations.
  • Troubleshot and diagnosed issues with HVAC and refrigeration units.
  • Repaired, replaced and serviced both residential and commercial HVAC equipment, components, and wiring.
  • Increased overall productivity by consistently completing tasks within projected timeframes, reducing need for follow-up visits.
  • Assisted in maintenance, repair and installation of ventilation systems.
  • Traveled to job sites for both scheduled and emergency appointments.

HVAC-R Service Technician

Key Mechanical Co. Of Washington
12.2021 - 06.2022
  • Improved customer satisfaction by providing timely and efficient HVAC-R repair services.
  • Assisted in maintenance, repair and installation of ventilation systems.
  • Traveled to job sites for both scheduled and emergency appointments.
  • Completed thorough inspections of supporting electrical systems to assess continuity and locate faults.
  • Consulted with project management during group installations.
  • Filled out detailed work orders for each job completed.
  • Reduced downtime for businesses by quickly diagnosing and resolving complex HVAC-R issues.
  • Streamlined service processes, effectively managing work orders and scheduling appointments as needed.
  • Assisted in the successful completion of large-scale commercial projects, ensuring proper installation of HVAC-R systems.
  • Ensured safety compliance with thorough inspections of HVAC-R equipment and systems.

HVAC-R Service Technician

Cool Sys
05.2021 - 12.2021
  • Improved customer satisfaction by providing timely and efficient HVAC-R repair services.
  • Traveled to job sites for both scheduled and emergency appointments.
  • Completed thorough inspections of supporting electrical systems to assess continuity and locate faults.
  • Consulted with project management during group installations.
  • Increased overall productivity by consistently completing tasks within projected timeframes, reducing need for follow-up visits.
  • Developed custom solutions to address unique client needs or site constraints while meeting budgetary requirements.
  • Worked in strict compliance with applicable OSHA regulations and safety requirements.
  • Collaborated with other technicians, sharing knowledge and expertise to improve overall team performance.
  • Optimized performance by balancing systems and calibrating controls.
  • Inspected and tested refrigeration systems, safety devices and controls to determine proper functionality.
  • Reduced downtime for businesses by quickly diagnosing and resolving complex HVAC-R issues.

HVAC-R Service Technician

West Coast Mechanical Contractors
08.2020 - 05.2021
  • Investigated major malfunctions and breakdowns of heating and air-conditioning systems and used troubleshooting to determine causes.
  • Assisted in the successful completion of large-scale commercial projects, ensuring proper installation of HVAC-R systems.
  • Monitored building environmental conditions.
  • Kept accurate records of work activities, time, materials and faults on work orders.
  • Utilized advanced diagnostic tools to accurately determine root causes of system malfunctions, enabling targeted repairs.
  • Repaired and replaced motors, bearings and belts.
  • Contributed to a high standard of workmanship by following company guidelines and adhering to local codes during installations and service calls.
  • Installed new air conditioning, heating and refrigeration systems according to manufacturer's specifications and local codes.

HVAC Technician

Advanced Air
01.2020 - 08.2020
  • Utilized diagnostic equipment effectively in order to identify malfunctioning components within HVAC systems accurately.
  • Consulted with project management during group installations.
  • Served as a mentor to junior technicians, providing guidance on best practices for troubleshooting and repairing various types of HVAC equipment.
  • Calibrated equipment to achieve maximum efficiency.
  • Repaired, replaced and serviced both residential and commercial HVAC equipment, components, and wiring.
  • Completed thorough inspections of supporting electrical systems to assess continuity and locate faults.
  • Developed strong relationships with clients through exceptional communication skills, leading to repeat business opportunities.
  • Kept accurate records of time and materials used for each job to compile into service reports.

HVAC Technician

Long's Heating And Air
01.2019 - 08.2019
  • Kept up-to-date with the latest advancements in the HVAC field through continuing education courses and workshops, ensuring top-quality services for customers.
  • Consulted with project management during group installations.
  • Performed comprehensive preventative maintenance on various types of HVAC equipment, prolonging their lifespan.
  • Served as a mentor to junior technicians, providing guidance on best practices for troubleshooting and repairing various types of HVAC equipment.
  • Calibrated equipment to achieve maximum efficiency.
  • Completed thorough inspections of supporting electrical systems to assess continuity and locate faults.
  • Kept accurate records of time and materials used for each job to compile into service reports.
  • Developed strong relationships with clients through exceptional communication skills, leading to repeat business opportunities.

Service Manager

Henderson's Line-Up
09.2017 - 12.2018
  • Maintained records of service transactions and customer feedback for future reference.
  • Streamlined scheduling procedures, optimizing technician deployment to maximize productivity and minimize client wait times.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Increased overall revenue by upselling additional services and products during routine maintenance visits.
  • Custom fabricated RV and 5th Wheel suspension systems
  • Scheduled and procured all appointments and sourced all parts needed to complete all jobs.
  • Worked with management team to streamline inventory system and better serve our customer base.
  • Implemented new sales tactics to better procure first time RV customers.

Refrigeration Technician

Phoenix Refrigeration
05.2017 - 08.2017

Helped a company in dire need of a foreman build a Trader Joe's CO2 rack refrigeration store. I was hired due to my experience in building CO2 Grocery Stores. Completed project on time and under budget. Went back to Oregon after to be with my family again. I performed this job to gain more experience in CO2 tech.

Education

High School Diploma -

North Valley High School
Grants Pass, OR
06.2007

Skills

  • Quality Assurance
  • Service Scheduling
  • Equipment Troubleshooting
  • Valid Driver's License
  • Service Sales
  • Diagnostics and troubleshooting
  • Power tool proficiency
  • Repair Cost/ Job Estimation
  • Customer Service
  • OSHA Compliance
  • Pipefitting
  • Computerized Diagnostics
  • Commercial construction experience
  • System Retrofitting
  • Decision-Making
  • Scheduling and Coordination
  • Physical Stamina
  • Professional and Courteous
  • Inventory Auditing
  • Electrical System Maintenance
  • Inspection/Auditing skills
  • HVAC Control Systems
  • Installing/Servicing equipment
  • Schematic/Blueprint reading
  • HVAC/R Rack equipment expertise
  • BMS/EMS expertise
  • Project Management Experience
  • Classroom/ Technical Teaching Experience
  • Conflict Resolution Expert

Certification

  • EPA 608 Type II, III
  • NATE Certification (Gas Heating, AC, Heat Pumps)
  • ORRACCA Brazing Certification
  • OSHA 10 Hour Certification
  • Master Preventative Maintenance Certification
  • Aerial Lift Certification
  • R-410A Certification
  • First Aid/CPR Certified
  • Food Handlers Card

Timeline

Lead Service Technician

Kennedy Fuel
07.2023 - Current

Install Manager

Rogue Valley Heating & Air Conditioning
11.2022 - 07.2023

HVAC-R Service Technician

Cool Sys
06.2022 - 11.2022

HVAC-R Service Technician

Key Mechanical Co. Of Washington
12.2021 - 06.2022

HVAC-R Service Technician

Cool Sys
05.2021 - 12.2021

HVAC-R Service Technician

West Coast Mechanical Contractors
08.2020 - 05.2021

HVAC Technician

Advanced Air
01.2020 - 08.2020

HVAC Technician

Long's Heating And Air
01.2019 - 08.2019

Service Manager

Henderson's Line-Up
09.2017 - 12.2018

Refrigeration Technician

Phoenix Refrigeration
05.2017 - 08.2017

High School Diploma -

North Valley High School
Kotey Siler