Kou Vang
Saint Paul,MN
Overview
24
24
years of professional experience
Work History
Car Sales Associate
Inver Grove Toyota
Inver Grove Heights, MN
12.2024 - 02.2026
- Demonstrated in-depth product knowledge to assist customers in vehicle selection.
- Cultivated strong customer relationships through personalized service and follow-ups.
- Negotiated sales agreements to maximize profitability while ensuring customer satisfaction.
- Coordinated vehicle deliveries, ensuring timely and efficient handover processes.
- Participated in community outreach events as a representative of the dealership to foster positive relationships within the local area.
- Maintained up-to-date knowledge of inventory, ensuring accurate information was provided to potential buyers.
Sales Associate
Carlson Toyota
Coon Rapids, MN
06.2021 - 12.2024
- Respond to customer internet inquires and set up appointments. Engage customers with vehicle information and co-videos. Navigate customers through vehicle buying process, needs analysis, paperwork and vehicle delivery.
Shop Foreman
Maplewood Toyota
Maplewood, MN
07.2018 - 03.2020
- Oversees the daily management and activities of all technicians. Assign work to technicians. Ensures all service level targets are met or exceeded. Complies with and enforces all safety policies and procedures. Communication that is clear to customers which details the cause and the steps taken to correct the customers concern. Report to customer any change in time promised and notify him or her of any additional repairs that may be required. Spot-check repairs to assure quality and timely completion.
Laboratory Assistant
Eurofins Biodiagnostics via People Ready
River Falls, WI
12.2017 - 02.2018
- Conduct germination tests on a variety of crop species. Plant and evaluate seedlings, prepare samples for DNA testing, work efficiently, document work clearly, and perform tests accurately. Communicate with other employees (oral and written), attention to detail, work independently and as part of a team, self-motivated, adaptability, and a positive attitude.
Machine Operator
Polar Semiconductor LLC
Bloomington, MN
03.2005 - 08.2016
- Maintain alertness for extended periods of time.
- Extensively walk around the clean room.
- Loading and unloading of product from Machines.
- Repetitively lift and carry approximately 10 pounds.
- Routinely use 5 — 15 pounds of pushing/pulling force to move a fully loaded cart.
- Use hands to manipulate controls, grasp and hold objects (lot box, cart, equipment, etc) repetitively.
- Reach (above and below shoulder height), stoop, bend, squat, kneel, and crouch to retrieve product, transport work, take equipment readings, etc.
- Work exclusively in a clean room environment wearing a clean room suit, face mask, a hair net, and gloves.
- Read and comprehend various documents including operation documents and safety signs.
- Recognize a variety of visual and audible alarms.
- Maintaining the equipment, including cleaning it, and for keeping it stocked with the supplies that it needs.
- Monitor the equipment for proper operation and engage in quality control testing.
- Work accurately under the pressure of time constraints and deadlines in order to meet production goals.
Machine Operator
Control Products, Inc.
Chanhassen, MN
03.2002 - 03.2005
- Operate and inspect specific machinery in the area. Assist with preventative maintenance and repair of specific machinery in the area. Inspect work product for conformance to standards. Perform touch up or rework to bring product into compliance. Safely operate equipment in such a way as to comply with equipment manufacture specifications and recommendations. Proper handling of chemicals as required.
Education
GED -
HUBBS CENTER
Saint Paul05-2026
Skills
- Manufacturing
- Sales negotiation
- Lab Assistant
- Achieving automotive sales targets
- Sales
- Automotive industry sales experience
- Lead
Languages
Hmong
Native or Bilingual
Timeline
Car Sales Associate
Inver Grove Toyota
12.2024 - 02.2026
Sales Associate
Carlson Toyota
06.2021 - 12.2024
Shop Foreman
Maplewood Toyota
07.2018 - 03.2020
Laboratory Assistant
Eurofins Biodiagnostics via People Ready
12.2017 - 02.2018
Machine Operator
Polar Semiconductor LLC
03.2005 - 08.2016
Machine Operator
Control Products, Inc.
03.2002 - 03.2005
GED -
HUBBS CENTER