Anthony Francica
Vernon,NJ
Summary
Dynamic Car Sales Associate with a proven track record at Ramsey Alfa Romeo, excelling in customer relationship management and negotiations. Leveraged sales and marketing expertise to significantly enhance customer satisfaction and repeat business. Known for a friendly and enthusiastic approach, coupled with goal-oriented strategies, ensuring standout performance in fast-paced environments.
Overview
12
12
years of professional experience
Work History
Car Sales Associate
Ramsey Alfa Romeo
Upper Saddle River, NJ
11.2015 - 09.2024
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Built relationships with customers to encourage repeat business.
- Handled customer complaints in a professional manner.
- Conducted test drives for prospective buyers.
- Maintained customer satisfaction by providing prompt, reliable service.
- Demonstrated knowledge of vehicles' features to customers during showroom visits and test drives.
- Negotiated prices with customers to reach agreeable sales terms.
Stock Assistant
Bj's Wholesale Club
Butler, NJ
01.2013 - 10.2015
- Unloaded and processed incoming stock deliveries, ensuring that all items were accounted for.
- Maintained accurate records of all inventory transactions, including sales, returns, and transfers.
- Performed regular cycle counts to ensure accuracy of inventory levels.
- Organized shelves in the back room according to product type and size.
- Assisted customers with locating specific products and answering questions about merchandise availability.
- Provided support to other staff members during peak times of business activity.
Education
High School Diploma -
Hackensack High School
Hackensack, NJ06-1967
Skills
- Goal-Oriented
- Sales and Marketing
- Customer Relationship Management
- Contract Negotiation
- Vehicle auctions
- Test drives
- Friendly and Enthusiastic
- Negotiations strength
Accomplishments
- Military Active Duty- Navy 1967-1971
- Military Active Reserve -Navy 1971-1973
Languages
Italian
Native/ Bilingual
Timeline
Car Sales Associate
Ramsey Alfa Romeo
11.2015 - 09.2024
Stock Assistant
Bj's Wholesale Club
01.2013 - 10.2015
High School Diploma -
Hackensack High School