Kourteney Kitt
Colorado Springs,CO
Summary
With many years in the financial industry, I aspire to secure a challenging and rewarding position where my experience in a member centric and sales-oriented environment, coupled with a niche for cultivating complex best practices can be utilized to exceed regulatory expectations and maximize relationships and expected outcomes.
Overview
7
7
years of professional experience
Work History
MSRII
Air Academy Credit Union
Colorado Springs, CO, CO
08.2025 - Current
- Completed day-to-day duties accurately and efficiently
- Contributed innovative ideas and solutions to enhance team performance and outcomes
- Worked successfully with my team to accomplish goals and address issues
- Engaged, encouraged, and coached my team as CFA
- Lead huddle discussions
- Continued education with Harvard ManagerMentor courses
Financial Wellness Consultant
Key Bank
Colorado Springs, CO
03.2022 - Current
- Developed and implemented customized strategies to meet client needs
- Collaborated with clients to develop action plans to address specific challenges and objectives.
- Analyzed complex information to identify trends that could be used for decision-making.
- Facilitated workshops with cross-functional teams to review current practices related to innovation and growth opportunities.
- Identified potential risks as
- Cross-sold products
- Researched customer inquires
Universal Banker
U.S. Bank
Colorado Springs, CO
04.2019 - 12.2021
- Assisted customers with online banking setup and troubleshooting issues.
- Cross-sold bank products
- Assisted with onboarding new employees by training them on banking procedures.
- Participated in community outreach events to promote awareness of the bank's services.
Skills
- Operations Analysis
- Performance Tracking
- Quality Assurance
- Attention to Detail
- Processes and procedures
- Goal Setting
- Work Product Development
- Member Relationships
- Organizational Development
Timeline
MSRII
Air Academy Credit Union
08.2025 - Current
Financial Wellness Consultant
Key Bank
03.2022 - Current
Universal Banker
U.S. Bank
04.2019 - 12.2021