Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kourtland Watts

White City

Summary

With a proven track record at Intermountain Homecare And Hospice, I excel in coordinating patient equipment care and transportation, leveraging my expertise in route planning and computer skills (CPR+, Excel, Word). Known for building strong community partnerships and enhancing operational efficiency, my hands-on approach and strategic planning capabilities have significantly improved service delivery and patient satisfaction.

Overview

6
6
years of professional experience

Work History

Patient Equipment Care Coordinator

Intermountain Homecare And Hospiece
08.2018 - 05.2024
  • Used company software and databases to maintain records of services performed and patient conditions.
  • Developed strong relationships with community partners, facilitating referrals and collaboration on behalf of patients.
  • Conducted regular evaluations of care plan effectiveness, making necessary adjustments based on feedback from patients and providers.
  • Delivered equipment to patients in need of treatment and hospice
  • Transferred equipment from facility to other Intermountain facilities
  • Setup special sleep safe beds for kids in need

Transportation Coordinator

Intermountain Homecare And Hospiece
05.2024 - Current
  • Effectively communicated with dispatch to schedule transport progression and receive new orders.
  • Assisted in training new staff members on dispatch procedures, ensuring consistent quality across the team.
  • Conducted regular performance evaluations of dispatch team members, identifying areas for improvement and growth opportunities.
  • Analyzed dispatch data to identify trends and areas for improvement, leading to strategic operational adjustments.
  • Supported dispatch team in resolving issues promptly, minimizing delays and disruptions in service delivery.
  • Streamlined dispatch operations by implementing efficient routing and scheduling strategies.

Education

Associates - Generals

Salt Lake Community College
Salt Lake City, UT
04.2019

High School Diploma -

Jordan High School
Sandy, UT
05.2018

Skills

  • Route planning
  • Using my hands to build
  • Computer skills(CPR, excel, word etc)
  • Using hospital equipment (O2, hospital beds, bilisofts, pulse Ox, oxygen tanks)
  • Trainer

Timeline

Transportation Coordinator

Intermountain Homecare And Hospiece
05.2024 - Current

Patient Equipment Care Coordinator

Intermountain Homecare And Hospiece
08.2018 - 05.2024

Associates - Generals

Salt Lake Community College

High School Diploma -

Jordan High School
Kourtland Watts