Work Preference
Summary
Overview
Work History
Education
Skills
Timeline
Generic
Open To Work

Kourtnee Howard

Charlotte,NC

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

Business OwnerRegistered Medical AssistantLaboratory TechnicianEnvironmental Services SupervisorOperator

Work Type

Full Time

Location Preference

On-SiteRemoteHybrid
Location: Charlotte, NCConcord, NC
Open to relocation: No

Salary Range

$48000/yr - $200000/yr

Important To Me

Work-life balanceHealthcare benefitsPaid time off401k matchCareer advancement

Summary

Experienced professional with a strong background in customer relations and workflow optimization. Known for developing effective standard operating procedures that enhance service consistency and drive team performance. Eager to leverage leadership skills to contribute to organizational success.

Overview

17
17
years of professional experience

Work History

Business Owner

Group K and D Janitorial Services
Charlotte, NC
11.2019 - Current
  • Managed daily operations, ensuring high-quality service delivery and customer satisfaction.
  • Oversaw team performance, providing training and mentorship to enhance productivity and efficiency.
  • Developed and implemented standard operating procedures to streamline workflows and improve service consistency.
  • Cultivated strong client relationships, addressing concerns promptly to maintain long-term partnerships.

Registered Medical Assistant

Atrium Health
Fort Mill, SC
08.2018 - 11.2019
  • Trained new staff on office protocols, EHR navigation, and patient interaction techniques.
  • Optimized administrative workflows to enhance patient experience and service efficiency.
  • Led quality assurance initiatives to maintain compliance with healthcare regulations and standards.

Registered Medical Assistant

Atrium Health
Charlotte, NC
06.2014 - 08.2018
  • Assisted healthcare providers with patient examinations and clinical procedures.
  • Managed patient records using electronic health record (EHR) systems for accuracy and confidentiality.
  • Conducted routine lab tests and maintained laboratory equipment to ensure operational efficiency.
  • Roomed over 40 patients per day.

Medical Assistant

Carolinas HealthCare
Charlotte, NC
02.2009 - 06.2014
  • Performed patient evaluations and upheld accurate medical documentation to enhance care efficiency.
  • Coordinated patient scheduling and follow-up appointments to enhance office efficiency.
  • Monitored inventory levels of medical supplies and ordered necessary items to prevent shortages.

Education

Associate of Science - Medical Laboratory Science

King's College
Charlotte, NC
12-2008

High School Diploma -

Middletown High School
Middletown, OH
06-2006

Skills

  • Customer service
  • Customer relations
  • Detail-oriented approach
  • Motivated professional

Timeline

Business Owner

Group K and D Janitorial Services
11.2019 - Current

Registered Medical Assistant

Atrium Health
08.2018 - 11.2019

Registered Medical Assistant

Atrium Health
06.2014 - 08.2018

Medical Assistant

Carolinas HealthCare
02.2009 - 06.2014

Associate of Science - Medical Laboratory Science

King's College

High School Diploma -

Middletown High School

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Kourtnee Howard