Summary
Overview
Work History
Certification
Timeline
Generic

Kourtney Burkin

Phoenix,AZ

Summary

Efficient pharmacy technician with 6+ years with patient care, insurance verification, customer service, prescription verification, and electronic claims processing. Looking to further my career potential with Shields Health Solutions to provide the best patient care.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Senior Patient Support Advocate

Shields Health Solutions
03.2022 - Current
  • Work daily to ensure that I give the highest level of care and kindness to patients, co-workers, and our health system partners.
  • Make daily updates to patient profiles that are clear, concise, and easy to follow so that there are no delays in patient care.
  • Strong communication skills utilized with fellow PSA's and liaisons.
  • Performing BI's, test claims, and contacting insurance companies to ensure that patents receive care in a timely manner,
  • Ability to help my fellow PSA's in their clinics and troubleshoot any issues that may arise.

Pharmacy Technician, Fertility Team Lead

VascoRx Compounding Pharmacy
04.2018 - 11.2021
  • Assisting and organizing daily tasks for fertility team.
  • Receiving written prescriptions, refilling requests, and verifying that information is complete and accurate.
  • Establishing and maintaining patient profiles.
  • Answering telephones and responding to questions or requests.
  • Assisting customers by answering questions, locating items, or referring to the pharmacist for medical information.
  • Pricing and filing prescriptions that have been filled.

Certification

Certified Pharmacy Technician, CPhT

Timeline

Senior Patient Support Advocate

Shields Health Solutions
03.2022 - Current

Pharmacy Technician, Fertility Team Lead

VascoRx Compounding Pharmacy
04.2018 - 11.2021

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Kourtney Burkin