Kourtney Hall
Pikeville,KY
Summary
Dynamic professional with leadership qualities and a strong background in customer service, honed at Double Kwik. Proven ability to manage complex problems and maintain meticulous attention to detail. Skilled in multitasking and organization, with a commitment to enhancing operational efficiency and fostering collaborative teamwork.
Overview
6
6
years of professional experience
Work History
Associate
Double Kwik
Pikeville, KY
10.2025 - Current
- Assist in daily routines and tasks by checking inventory and restocking shelves and coolers efficiently.
- Provide exceptional customer service, addressing inquiries and resolving issues promptly.
- Operate sale systems accurately, ensuring smooth transaction processes.
- Maintained cleanliness and organization of work areas to meet store standards.
Teacher's Assistant
Model City Daycare
Pikeville, KY
01.2025 - 10.2025
- Assisted lead teacher in daily classroom activities and lesson implementation.
- Supported individual student needs through tailored instructional strategies.
- Organized learning materials and resources to enhance classroom efficiency.
- Monitored student behavior and provided positive reinforcement to encourage engagement.
Registrar
PMC
Pikeville, KY
01.2022 - 09.2024
- Managed patient check-in processes, ensuring accuracy and compliance with insurance policies.
- Coordinated appointment scheduling and meetings needed for patient care.
- Maintained patient records in database systems, ensuring confidentiality and data integrity.
- Trained new staff on registration software and best practices for data management.
Custodial Lead
Pike County Board Of Education
Pikeville, KY
08.2020 - 11.2021
- Supervised daily custodial operations to ensure cleanliness and safety standards met across facilities.
- Trained and mentored new custodial staff on best practices and equipment usage.
- Conducted regular inspections to identify maintenance needs and ensure quality control of cleaning services.
- Developed strong relationships with vendors, negotiating favorable contracts for cleaning supplies and equipment purchases.
Education
High School Diploma -
Shelby Valley High School
Pikeville, KY05.2020
Skills
Leadership qualities
Customer service
Time management
Attention to detail
Register and computer skills
Complex Problem-solving
Multitasking and organization
Collaborative teamwork
Timeline
Associate
Double Kwik
10.2025 - Current
Teacher's Assistant
Model City Daycare
01.2025 - 10.2025
Registrar
PMC
01.2022 - 09.2024
Custodial Lead
Pike County Board Of Education
08.2020 - 11.2021
High School Diploma -
Shelby Valley High School