Kourtney Haynes

Detail-oriented Certified Phlebotomist with over a year at The Blood Center, excelling in venipuncture and patient care. Recognized for exceptional communication and infection control skills, contributing to efficient workflows and compassionate service in high-volume settings. Committed to maintaining safety compliance while supporting team objectives and enhancing donor experiences.

Certified Phlebotomy Technician (CPT)-

National Healthcareer Association (NHA)

• Successfully performed high-volume venipunctures with a strong focus on first-stick accuracy and patient comfort
• Maintained 100% compliance with infection control, HIPAA, and specimen handling protocols
• Recognized as a WB–APH Backup Supervisor, trusted to assist with workflow coordination and staff support
• Consistently ensured accurate specimen labeling and documentation, reducing redraws and processing delays
• Demonstrated excellence in patient identification and safety, including post-puncture monitoring
• Supported apheresis procedures while maintaining donor stability and comfort
• Known for calm, compassionate bedside manner with anxious, elderly, and first-time patients
• Contributed to efficient team operations in fast-paced clinical environments