Kourtney Hughes

• Developed and maintained strong client relationships to enhance customer satisfaction and loyalty.
• Consistently exceeded revenue and sales targets .
• Primarily focused on medical, environmental and cross-functional teams to align product offerings with client needs and expectations.
• Achieved sales goals and service targets by cultivating and securing new customer relationships.
• Researched sales opportunities and possible leads to exceed sales goals and increase profits.

• Managed new and existing accounts with new product lines, report updates, and consulting
• Primarily focused on Energy, ICT & Field Service with rapid cross training across all service lines.
• Consistently helped projects through completion by managing client expectations and internal processes
• Partnered with technical teams to translate complex testing scopes into client ready proposals across multiple business units
• Identified new sales opportunities through direct client engagement
• Consistently exceeded monthly, quarterly, and annual revenue targets
• Attended trade-shows and trainings to maintain knowledge of upcoming market trends

• Managed end-to-end planning and execution of private and corporate events.
• Served as the primary client contact, coordinating logistics, vendors and on-site execution
• Supported revenue growth through upselling event packages and services

• Coordinated logistics for events, ensuring seamless execution and adherence to timelines.
• Developed vendor relationships to secure optimal services and pricing for event needs.
• Collaborated with clients to tailor event experiences that align with specific requirements and preferences.
• Managed on-site operations, overseeing staff performance and troubleshooting issues as they arose.
• Met and exceeded monthly sales targets through new and repeat business

• Supported event execution and client facing service delivery for large scale group events.

General Education Coursework