Kourtney Seymour
Chillicothe,OH
Summary
Results-driven leader with a strong background in contract management and customer service. Demonstrated adaptability and effective communication skills while overseeing team operations and resolving issues. Committed to enhancing operational efficiency and driving team success. I am currently in the last days of a trained phlebotomy course that ends on September 11, 2025.
Final exams for certification and clinicals are very soon following.
Overview
10
10
years of professional experience
1
1
Certification
Work History
UPS Contract Management
Opusing
Columbus, Ohio
10.2024 - 12.2024
- Monitored up to three conveyors, each equipped with six slides for optimal operation.
- Applied wax daily to slides to prevent package jams during processing.
- Stopped production to remove lodged packages, ensuring minimal downtime.
- Adapted to daily schedule changes, demonstrating flexibility in work hours.
- Compiled weekly reports detailing total hours worked on Sunday.
Various Positions
GEODIS
Columbus, Ohio
03.2019 - 02.2024
- Achieved full-time position with GEODIS after three months of consistent attendance and required hours.
- Executed picking, packing, and shipping tasks using iPod and computer at shipping stations.
- Conducted cycle counts and quality assurance by verifying shoe tag information against computer records.
- I participated in the labor share team, the green team, and the safety team to provide staffing support across multiple GEODIS facilities.
- Obtained operator's license for stand-up forklift, EPJ, and reach truck in 2021.
- Transitioned to Customer Service Representative, overseeing a team of 32 while troubleshooting issues.
- Facilitated communication across five web pages and teams to resolve inquiries and conclusions.
- Transferred to Moen, performing duties as operator, auditor, office clerk, unofficial trainer, and managing inventory control.
Professional Cleaner
Service Master Clean
Chillicothe, Ohio
01.2015 - 01.2019
- Executed cleaning tasks for various reputable businesses, adhering to specific requirements without supervision.
- Served as key holder, demonstrating reliability and trustworthiness in operations.
- Maintained detailed nightly logs of activities and service completion.
- Adapted to varying schedules across businesses, ensuring timely submission of hours worked.
Education
Diploma - Southeastern High School
PRCTC Trained Phlebotomy Until Exam Certification
Chillicothe, OH09-2025
Skills
- Multitasking and triage
- Computer proficiency
- Contract management
- Training and development
- Effective communication
- RF scanner operation
- Problem-solving skills
- Customer service support
- Leadership and management
- Quick learning ability
- Mobile device usage
- Time management
- Problem resolution
- Customer service
- Patient communication
- Phlebotomy procedures
- Quality assurance
- Equipment maintenance
Certification
- CPR
- AED
- First Aid
References
References available upon request.
Timeline
UPS Contract Management
Opusing
10.2024 - 12.2024
Various Positions
GEODIS
03.2019 - 02.2024
Professional Cleaner
Service Master Clean
01.2015 - 01.2019
Diploma - Southeastern High School
PRCTC Trained Phlebotomy Until Exam Certification