Kourtney Williams
Lansdale,PA
Summary
High-achieving Account Manager offering extensive experience in developing account plans, increasing revenue and deepening customer relationships. Excellent communication and problem solving abilities. Ready to bring 10 + years' experience to challenging new position with industry-leading team.
Overview
14
14
years of professional experience
Work History
Business Development Representative
ECI Software Solutions
Fort Worth, TX
08.2022 - Current
- Successfully identified and qualified leads, resulting in a 25% increase in the sales pipeline within the first quarter.
- Conducted product demonstrations and presentations, effectively conveying complex technical information to potential clients.
- Collaborated with cross-functional teams to develop targeted outreach strategies, leading to a 30% increase in conversion rates.
- Built strong relationships with key decision-makers, contributing to a 20% increase in customer retention.
Senior Account Manager
Samuels and Son Seafood Co.
Philadelphia, PA
12.2009 - 03.2020
- Managed a diverse portfolio of clients, consistently meeting and exceeding monthly sales targets.
- Negotiated contracts and pricing agreements, resulting in a 15% increase in overall revenue.
- Conducted market research to identify new opportunities, leading to the expansion of the customer base by 10%.
- Established and maintained strong rapport with clients, fostering trust and long-term partnerships.
Education
Bachelor of Science - Hospitality Administration And Management
Lapin AMK
Rovaniemi, Finland05.2007
MBA - Business Administration And Management
Eastern University
Wayne, PASkills
- Business Relationship Management
- Contract Negotiation and Closing Tactics
- Lead Prospecting
- Cold Calling
Accomplishments
- Promoted from Sales Assistant to Outside sales, in less than 12-months.
- Awarded "Top Sales Performer" multiple times during tenure at Samuels and Son Seafood Co.
- Recognized for exceptional customer relationship management skills, resulting in consistently positive client feedback.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
If you really look closely, most overnight successes took a long time.
Steve Jobs
Timeline
Business Development Representative
ECI Software Solutions
08.2022 - Current
Senior Account Manager
Samuels and Son Seafood Co.
12.2009 - 03.2020
Bachelor of Science - Hospitality Administration And Management
Lapin AMK
MBA - Business Administration And Management
Eastern University
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