Kourtni Johnson
Lakewood,CO
Summary
Adept at maintaining high standards of cleanliness and sanitation, demonstrated through roles at Fairfield Inn Marriott and Home2 Suites by Hilton Hotel. Skilled in vacuuming, window cleaning, and fostering team collaboration, I enhanced guest satisfaction and safety. My attention to detail and ability to work efficiently under pressure have consistently improved facility environments and customer experiences. Hardworking employee with experience in residential and commercial settings. Adept at following instructions, maintaining clean and tidy workspace, and working cooperatively with team members.
Overview
2
2
years of professional experience
Work History
Housekeeper
Fairfield Inn Marriott
Lakewood, CO
02.2023 - 08.2024
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
Housekeeper
Home2 Suites by Hilton Hotel
Lakewood, Co
10.2022 - 03.2023
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Dog Daycare Attendant
Hobnob
Lakewood, CO
09.2022 - 09.2022
- Reduced the risk of accidents by closely supervising play areas and promptly addressing any signs of aggression or distress in dogs.
- Improved dog socialization by closely monitoring playtime and encouraging positive interactions among dogs.
- Gave animals proper attention to promote secure environment in owner's absence.
- Supported overall facility cleanliness by regularly sanitizing dog spaces and equipment to maintain a healthy environment.
- Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
- Enhanced customer satisfaction by maintaining a clean, safe, and comfortable environment for dogs during their stay.
Cashier
Wendys Restaurant
Colorado Springs, CO
07.2022 - 09.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
Education
Overland High School
Aurora, CO05.2014
Skills
Ceiling fans
Asbestos training
Vacuuming
Housekeeping
Dusting furniture
Vacuuming and sweeping
Cleaning bathrooms
Window cleaning
Timeline
Housekeeper
Fairfield Inn Marriott
02.2023 - 08.2024
Housekeeper
Home2 Suites by Hilton Hotel
10.2022 - 03.2023
Dog Daycare Attendant
Hobnob
09.2022 - 09.2022
Cashier
Wendys Restaurant
07.2022 - 09.2022
Overland High School