Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

KOURTNYE BYNUM

Raleigh,NC

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. While being a organized and dependable candidate that is successful at managing multiple priorities with a positive attitude.

Overview

7
7
years of professional experience

Work History

Eyelash Extension Technician

Amor K Lash Aristry
01.2020 - Current
  • Created relaxing, enjoyable atmosphere to make clients comfortable during eyelash application.
  • Scheduled, confirmed and carried out lash services at salon.
  • Listened to guest concerns, identified appropriate solutions and resolved issues quickly with minimal expense.
  • Increased sales in lash sales by 40% online promotion, programs and partnering with other businesses.

Personal Assistant

Jennifer Bullock - Healthy Treats Nutrition
12.2019 - 04.2020
  • Displayed absolute discretion at handling confidential information.
  • Oversaw personal and professional calendars and coordinated appointments for future events.
  • Maintained appropriate filing of personal and professional documentation.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.

Hospitality Manager

Wanubi Project Inc.
06.2017 - 01.2020
  • Increased customer service ratings significantly through personable service.
  • Scheduled flights for employees.
  • Offered appropriate reservation options based on expected attendees when coordinating events.
  • Communicated effectively with partnering artist and their team to achieve excellent services.

Sales Representative

Nordstrom
06.2019 - 08.2019
  • Assist customers with any needs
  • Made sure that the store was clean and a safe environment for customers
  • Recommend, select and help locate or obtain merchandise based on customer needs and desires

Cashier

Chopt
09.2018 - 12.2018
  • Greeted customers as they entered the building
  • Made sure that each customer had a great experience by the time they payed for their food
  • Interpreted any issues that the customers had to management
  • Recommend, select and help locate or obtain merchandise based on customer needs and desires
  • Compute sales prices, total purchases and receive and process cash or credit payment

Qualified Professional Assistant/Receptionist

Beyond Challenges Community Services, LLC
08.2016 - 08.2018
  • Documented and resolved complaints from customers and public
  • Operated telephone switchboard to provide information, forward calls, take messages, and schedule appointments
  • Greeted persons entering establishment, determined nature and purpose of visit, and directed and escorted them to internal offices
  • Helped create a neat, clean, and welcoming professional environment by performing duties such as tidying the front lobby, caring for plants, and organizing magazines
  • Maintained integrity by following the company’s privacy policies

Retail Sales Associate

Victoria Secret
09.2017 - 05.2018
  • Greeted customers and quickly determined their wants and needs
  • Recommended and helped locate merchandise based on customers’ desires to create a satisfactory shopping experience
  • Prepared sales slips and contracts
  • Computed sales prices, total purchases, and processed cash and credit payments through an electronic POS system
  • Maintained knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices
  • Recognized security risks and practiced preventative theft measures to help reduce company shrink

Education

Bachelor of Science - Human Behavior & Social Sciences

North Carolina Central University
Durham, NC
05.2022

High School Diploma -

Warren County High School
Warrenton, NC
05.2016

Skills

  • Excellent oral/written communicator Team Leadership
  • Ability to work under pressure Time Management
  • Professional attitude and appearance Organization
  • Superior customer service experience Technology Savvy
  • Maintaining Clean Work Areas
  • Sanitation and Sterilization
  • Inventory Management Procedures
  • Office Support
  • Outstanding Client Retention

Additional Information

  • Experienced in providing administrative support and high levels of customer service to clients of varying needs.

Timeline

Eyelash Extension Technician

Amor K Lash Aristry
01.2020 - Current

Personal Assistant

Jennifer Bullock - Healthy Treats Nutrition
12.2019 - 04.2020

Sales Representative

Nordstrom
06.2019 - 08.2019

Cashier

Chopt
09.2018 - 12.2018

Retail Sales Associate

Victoria Secret
09.2017 - 05.2018

Hospitality Manager

Wanubi Project Inc.
06.2017 - 01.2020

Qualified Professional Assistant/Receptionist

Beyond Challenges Community Services, LLC
08.2016 - 08.2018

Bachelor of Science - Human Behavior & Social Sciences

North Carolina Central University

High School Diploma -

Warren County High School

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KOURTNYE BYNUM