Kree Draper
Knox,IN
Summary
Dynamic and reliable professional with extensive experience in customer service. Proven ability to handle high-pressure situations while maintaining strong relationships with clients. Skilled in cash management and effective communication, consistently delivering positive customer experiences and fostering loyalty.
Overview
6
6
years of professional experience
Work History
Bartender
Jack & Diane’s USA Cafe
03.2024 - 03.2025
- Served high customer volumes during special events, nights, and weekends.
- Accurate account reconciliations achieved through responsible cash management.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Sales Associate
Zip Thru Mart
08.2021 - 10.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
Receptionist
Knox-Winamac Community Health Center
08.2019 - 04.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
Education
General Studies
Knox Community High School
Knox, IN06.2018
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Clear and effective communication
- Patience and tolerance
- Handling difficult customers
Timeline
Bartender
Jack & Diane’s USA Cafe
03.2024 - 03.2025
Sales Associate
Zip Thru Mart
08.2021 - 10.2023
Receptionist
Knox-Winamac Community Health Center
08.2019 - 04.2021
General Studies
Knox Community High School