Proven skills in leading and developing high-performance radiology teams with emphasis on high-reliability and positive culture. Knowledgeable Healthcare professional and results-driven manager bringing 20+ years of progressive experience in field, with significant background in multiply modalities.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Radiology Manager
Phoenix Children Hospital
05.2021 - Current
Directed and motivated team of 90 professionals to deliver cost-effective and high-quality patient care.
Ensured compliance with industry standards, maintaining accreditation through regular audits and updates to policies and procedures.
Served as liaison between Radiology Department and other service line administrations, effectively communicating departmental needs while advocating for necessary resources and support.
Improved patient satisfaction by streamlining radiology processes and implementing efficient self-scheduling systems.
Upheld high level of service to employees, patients, and families by assisting in different ways, displaying professionalism and responding appropriately to questions and concerns.
Enhanced departmental performance by providing ongoing staff training and development opportunities.
Increased staff morale through team-building initiatives, fostering positive work environment focused on collaboration and professional growth.
Management of departmental budget, effectively managing resources and minimizing operational costs.
Clinical Supervisor: Radiology Multi-Modality
Phoenix Children Hospital
03.2021 - 05.2021
Supervised CT and MRI departments.
Served as liaison between clinical staff and administration to address concerns and optimize workflows.
Communicated with physicians, nurses and other team members to optimize patient and family experience.
Complied with department and hospital radiation and safety standards.
Handled private and confidential information in compliance with hospital policies and procedures.
Lead Cardio-Vascular/Neuro & Vascular Interventional Technologist
Phoenix Children's Hospital
10.2013 - 03.2021
Mentored and trained new Radiology Technologists, sharing knowledge and expertise to enhance their professional development within field.
Maintained relationships with vendors and interdisciplinary teams to provide comprehensive coordination of care with equipment, supplies, and resources
Demonstrated adaptability by quickly learning new protocols or procedures as required for specialized patient populations or unique case requirements.
Safeguarded patient privacy, consistently adhering to HIPAA regulations and maintaining strict confidentiality in all aspects of clinical practice.
Exhibited strong problem-solving skills when faced with challenging cases or equipment malfunctions, resulting in minimal disruptions to workflow.
Enhanced department efficiency by performing routine equipment maintenance and troubleshooting issues promptly.
Promoted positive work environment by collaborating effectively with colleagues from diverse backgrounds and skillsets.
Reduced radiation exposure by adhering to ALARA principles and utilizing appropriate shielding techniques.
Assisted cardiologists and radiologists with various interventional procedures, ensuring smooth operations and optimal outcomes for patients.
Participated in continuing education opportunities, staying up-to-date on advancements in radiologic technology practices.
Assisted in implementation of new technology, optimizing imaging capabilities for improved diagnostic outcomes.
Actively participated in interdisciplinary team meetings, providing valuable input regarding imaging findings for comprehensive patient care planning.
Contributed to team success by cross-training in various radiology modalities, ensuring adequate coverage during peak times.
Medical Imaging Specialist
Ann & Robert H. Lurie Children's Hospital Of Chicago
01.2004 - 06.2013
Provided staffing and charge relief in the departments of General Radiology, CT, MR and IR entailing time management, prioritization and coordination of examinations.
August 2012-June 2013:
Most recent experience as MR Coordinating Supervisor in busy multi-location MR department, based in acute hospital setting.
May 20122-August 2012:
Performed high level, complex MR examinations on critical and stable pediatric populations with majority of examination concentrations in neuro and body cases.
Experience in imaging fetal, transplant, and complex vascular shunts and malformations.
October 2008-May 2011:
Key role in Interventional Radiology and CT Departments with facilitating procedural examinations with communication and anticipation of patients’, physicians’, and nursing needs.
January 2004-October 2008:
Staff Diagnostic Radiology Technologist/ Bone Densitometry technologist.
Effective prioritization of daily tasks within multiple modalities and settings to ensure seamless continuity of patient care.
Represented Department of Medical Imaging inter-departmental and hospital wide via Patient Education, Quality Control, and New Hospital Ambassador Committees.
Diagnostic Radiologic Technologist
Centegra Northern Illinois Medical Center
08.2001 - 01.2004
Ensured accurate diagnoses by consistently producing high-quality radiographic images for physician review.
Provided diagnostic quality images using fluoroscopy, portable, and digital x-ray equipment in general hospital setting including surgical and emergency environments.
Facilitated prompt diagnosis for patients in emergency situations by rapidly completing urgent imaging requests.
Streamlined workflow through effective communication with team members, fostering collaborative environment.
Education
Master of Healthcare Administration - Health And Wellness
University of Phoenix
Tempe, AZ
05.2018
Certification of Magnetic Resonance Imaging - Magnetic Resonance Imaging (MRI) Technology
City Colleges of Chicago - Wilbur Wright College
Chicago, IL
05.2010
Bachelor of Science - Healthcare Leadership
University of St. Francis
Joliet, IL
12.2009
Associate of Applied Science - Radiologic Technology
Scott Community College
Bettendorf, IA
05.2001
Certification of Radiologic Technology - Radiologic Technology
Scott Community College
Bettendorf, IA
05.2001
Skills
Operations Management
Workflow Optimization
Radiology Technologies
Recruitment, Hiring, and Employee Training
Budget Administration/Capital Planning
ACR Accreditation
Customer Service Expertise in Patient and Family Centered Care
Certification
Cardiac Interventional Certification - 2016
Magnetic Resonance Certification - 2010
Vascular Interventional Certification - 2009
Bone Densitometry Certification - 2006
Radiologic Technologist - 2001
Arizona Department of Radiation Safety License - Current
BLS for Healthcare Providers - Current
Timeline
Radiology Manager
Phoenix Children Hospital
05.2021 - Current
Clinical Supervisor: Radiology Multi-Modality
Phoenix Children Hospital
03.2021 - 05.2021
Lead Cardio-Vascular/Neuro & Vascular Interventional Technologist
Phoenix Children's Hospital
10.2013 - 03.2021
Medical Imaging Specialist
Ann & Robert H. Lurie Children's Hospital Of Chicago
01.2004 - 06.2013
Diagnostic Radiologic Technologist
Centegra Northern Illinois Medical Center
08.2001 - 01.2004
Master of Healthcare Administration - Health And Wellness
University of Phoenix
Certification of Magnetic Resonance Imaging - Magnetic Resonance Imaging (MRI) Technology
City Colleges of Chicago - Wilbur Wright College
Bachelor of Science - Healthcare Leadership
University of St. Francis
Associate of Applied Science - Radiologic Technology
Scott Community College
Certification of Radiologic Technology - Radiologic Technology