Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kristine Reynolds MHA, RT(R)(BD)(CI)(MR)(VI)

Phoenix,AZ

Summary

Proven skills in leading and developing high-performance radiology teams with emphasis on high-reliability and positive culture. Knowledgeable Healthcare professional and results-driven manager bringing 20+ years of progressive experience in field, with significant background in multiply modalities.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Radiology Manager

Phoenix Children Hospital
05.2021 - Current
  • Directed and motivated team of 90 professionals to deliver cost-effective and high-quality patient care.
  • Ensured compliance with industry standards, maintaining accreditation through regular audits and updates to policies and procedures.
  • Served as liaison between Radiology Department and other service line administrations, effectively communicating departmental needs while advocating for necessary resources and support.
  • Improved patient satisfaction by streamlining radiology processes and implementing efficient self-scheduling systems.
  • Upheld high level of service to employees, patients, and families by assisting in different ways, displaying professionalism and responding appropriately to questions and concerns.
  • Enhanced departmental performance by providing ongoing staff training and development opportunities.
  • Increased staff morale through team-building initiatives, fostering positive work environment focused on collaboration and professional growth.
  • Management of departmental budget, effectively managing resources and minimizing operational costs.

Clinical Supervisor: Radiology Multi-Modality

Phoenix Children Hospital
03.2021 - 05.2021
  • Supervised CT and MRI departments.
  • Served as liaison between clinical staff and administration to address concerns and optimize workflows.
  • Communicated with physicians, nurses and other team members to optimize patient and family experience.
  • Complied with department and hospital radiation and safety standards.
  • Handled private and confidential information in compliance with hospital policies and procedures.

Lead Cardio-Vascular/Neuro & Vascular Interventional Technologist

Phoenix Children's Hospital
10.2013 - 03.2021
  • Mentored and trained new Radiology Technologists, sharing knowledge and expertise to enhance their professional development within field.
  • Maintained relationships with vendors and interdisciplinary teams to provide comprehensive coordination of care with equipment, supplies, and resources
  • Demonstrated adaptability by quickly learning new protocols or procedures as required for specialized patient populations or unique case requirements.
  • Safeguarded patient privacy, consistently adhering to HIPAA regulations and maintaining strict confidentiality in all aspects of clinical practice.
  • Exhibited strong problem-solving skills when faced with challenging cases or equipment malfunctions, resulting in minimal disruptions to workflow.
  • Enhanced department efficiency by performing routine equipment maintenance and troubleshooting issues promptly.
  • Promoted positive work environment by collaborating effectively with colleagues from diverse backgrounds and skillsets.
  • Reduced radiation exposure by adhering to ALARA principles and utilizing appropriate shielding techniques.
  • Assisted cardiologists and radiologists with various interventional procedures, ensuring smooth operations and optimal outcomes for patients.
  • Participated in continuing education opportunities, staying up-to-date on advancements in radiologic technology practices.
  • Assisted in implementation of new technology, optimizing imaging capabilities for improved diagnostic outcomes.
  • Actively participated in interdisciplinary team meetings, providing valuable input regarding imaging findings for comprehensive patient care planning.
  • Contributed to team success by cross-training in various radiology modalities, ensuring adequate coverage during peak times.

Medical Imaging Specialist

Ann & Robert H. Lurie Children's Hospital Of Chicago
01.2004 - 06.2013

Provided staffing and charge relief in the departments of General Radiology, CT, MR and IR entailing time management, prioritization and coordination of examinations.

August 2012-June 2013:

  • Most recent experience as MR Coordinating Supervisor in busy multi-location MR department, based in acute hospital setting.

May 20122-August 2012:

  • Performed high level, complex MR examinations on critical and stable pediatric populations with majority of examination concentrations in neuro and body cases.
  • Experience in imaging fetal, transplant, and complex vascular shunts and malformations.

October 2008-May 2011:

  • Key role in Interventional Radiology and CT Departments with facilitating procedural examinations with communication and anticipation of patients’, physicians’, and nursing needs.

January 2004-October 2008:

  • Staff Diagnostic Radiology Technologist/ Bone Densitometry technologist.
  • Effective prioritization of daily tasks within multiple modalities and settings to ensure seamless continuity of patient care.
  • Represented Department of Medical Imaging inter-departmental and hospital wide via Patient Education, Quality Control, and New Hospital Ambassador Committees.

Diagnostic Radiologic Technologist

Centegra Northern Illinois Medical Center
08.2001 - 01.2004
  • Ensured accurate diagnoses by consistently producing high-quality radiographic images for physician review.
  • Provided diagnostic quality images using fluoroscopy, portable, and digital x-ray equipment in general hospital setting including surgical and emergency environments.
  • Facilitated prompt diagnosis for patients in emergency situations by rapidly completing urgent imaging requests.
  • Streamlined workflow through effective communication with team members, fostering collaborative environment.

Education

Master of Healthcare Administration - Health And Wellness

University of Phoenix
Tempe, AZ
05.2018

Certification of Magnetic Resonance Imaging - Magnetic Resonance Imaging (MRI) Technology

City Colleges of Chicago - Wilbur Wright College
Chicago, IL
05.2010

Bachelor of Science - Healthcare Leadership

University of St. Francis
Joliet, IL
12.2009

Associate of Applied Science - Radiologic Technology

Scott Community College
Bettendorf, IA
05.2001

Certification of Radiologic Technology - Radiologic Technology

Scott Community College
Bettendorf, IA
05.2001

Skills

  • Operations Management
  • Workflow Optimization
  • Radiology Technologies
  • Recruitment, Hiring, and Employee Training
  • Budget Administration/Capital Planning
  • ACR Accreditation
  • Customer Service Expertise in Patient and Family Centered Care

Certification

  • Cardiac Interventional Certification - 2016
  • Magnetic Resonance Certification - 2010
  • Vascular Interventional Certification - 2009
  • Bone Densitometry Certification - 2006
  • Radiologic Technologist - 2001
  • Arizona Department of Radiation Safety License - Current
  • BLS for Healthcare Providers - Current

Timeline

Radiology Manager

Phoenix Children Hospital
05.2021 - Current

Clinical Supervisor: Radiology Multi-Modality

Phoenix Children Hospital
03.2021 - 05.2021

Lead Cardio-Vascular/Neuro & Vascular Interventional Technologist

Phoenix Children's Hospital
10.2013 - 03.2021

Medical Imaging Specialist

Ann & Robert H. Lurie Children's Hospital Of Chicago
01.2004 - 06.2013

Diagnostic Radiologic Technologist

Centegra Northern Illinois Medical Center
08.2001 - 01.2004

Master of Healthcare Administration - Health And Wellness

University of Phoenix

Certification of Magnetic Resonance Imaging - Magnetic Resonance Imaging (MRI) Technology

City Colleges of Chicago - Wilbur Wright College

Bachelor of Science - Healthcare Leadership

University of St. Francis

Associate of Applied Science - Radiologic Technology

Scott Community College

Certification of Radiologic Technology - Radiologic Technology

Scott Community College
Kristine Reynolds MHA, RT(R)(BD)(CI)(MR)(VI)