Michelle Chitwood
Lavonia,GA
Summary
In my profession, I am goal oriented and very detailed with all aspects of the Radiology field.
Within this field, I established a department that was CR to digital while also updating a new MRI suite and adding I- Stat technology to our department to alleviate wait times from the lab for creatine/ GFR levels for our patients.
During this time, I was also instrumental in establishing our stroke program for CT and MRI. We had also included PowerShare and became a hub to share studies via the web which saved time during traumas and stroke.
Developed a program with UltaLinq to share our Echoes so that they could be dictated via the Web and not delayed.
Maintained ACR accreditation standards for all modalities within the department such as CT, MRI, 3D/2D Mammography, and Vascular US.
Involved in community with events that such as breast cancer events and speaking engagements that promotes awareness for the hospital.
Overview
27
27
years of professional experience
Work History
Radiology Manager
Stephens County Hospital
Toccoa, GA
07.1998 - Current
- Oversaw daily operations of radiology department, ensuring compliance with safety regulations.
- Implemented process improvements to enhance patient flow and reduce wait times.
- Managed scheduling and staffing for optimal resource utilization in imaging services.
- Developed training programs for staff on new imaging technologies and protocols.
- Collaborated with physicians to ensure accurate interpretation of diagnostic images.
- Analyzed departmental performance metrics to identify areas for operational enhancement.
- Led quality assurance initiatives, maintaining high standards in patient care and safety protocols.
- Established partnerships with vendors to optimize equipment procurement and maintenance processes.
- Managed inventory of supplies, reducing waste by implementing an organized system for tracking usage and ordering necessary items in a timely manner.
- Managed radiology equipment maintenance, ensuring timely repairs and minimal downtime for optimal department efficiency.
- Wrote, implemented and managed all radiology policies.
- Coordinated with multidisciplinary teams for comprehensive patient care and improved treatment outcomes.
- Assisted in the selection of new radiology equipment, maximizing efficiency while staying within budgetary constraints.
- Implemented quality assurance protocols to maintain the highest levels of accuracy in all imaging procedures.
- Collaborated with IT specialists to develop electronic medical record systems specific to radiology needs, increasing data accessibility across multiple departments.
- Served as a liaison between the Radiology Department and hospital administration, effectively communicating departmental needs while advocating for necessary resources and support.
- Established clear expectations for Radiology Department employees to facilitate adherence to established protocols and ensure consistent service delivery across all shifts.
- Facilitated effective communication between radiology staff, patients, and other healthcare professionals.
- Reduced patient wait times by optimizing appointment scheduling and coordinating with referring physicians.
- Improved patient satisfaction by streamlining radiology processes and implementing efficient scheduling systems.
- Oversaw daily operations of the Radiology Department, delegating tasks efficiently among team members for smooth workflow management.
- Developed departmental budget, effectively managing resources and minimizing operational costs.
- Acquired Type accreditation for Area and Area.
- Created strategic plans for the Radiology Department''s growth, identifying areas for potential expansion or technological advancements that would further improve patient care and departmental efficiency.
- Evaluated employee performance regularly, offering constructive feedback and addressing any areas needing improvement promptly.
- Increased staff morale through team-building initiatives, fostering a positive work environment focused on collaboration and professional growth.
- Ensured compliance with industry standards, maintaining accreditation through regular audits and updates to policies and procedures.
- Performed radiographic imaging procedures according to established protocols.
- Evaluated images for technical quality and accuracy.
- Prepared and positioned patients for imaging procedures.
- Utilized knowledge of anatomy, physiology and radiation protection to produce quality radiographs.
- Welcomed patients and tried to make procedures as pleasant as possible through discretion and personal support.
- Upheld high level of service to patients by assisting in different ways, displaying professionalism, and responding appropriately to questions and concerns.
- Participated in continuing education programs related to radiology.
- Complied with HIPAA and company regulations to maintain confidentiality regarding patient health data and medical records.
- Trained and supervised new radiologic technologists and technicians.
- Operated radiologic equipment to obtain images of body structures.
Education
Certificate - Mammography
American Registry Radiologist Technologisys
Graduate Certificate - Radiologic Technology
Anderson School of Radiologic Technology
Anderson, SCAssociate of Science - Diagnostic Medical Sonography
Greenville Technical College
Greenville, South Carolina, SC06.1996
Skills
- HIPAA compliance
- Patient care coordination
- Recruitment and hiring
- Operations management
- Staff management
- Diagnostic imaging
- Workflow optimization
- PACS administration
- Capital planning
- Policy writing
- Budget administration
- Radiology information systems
- Radiation safety
- Disaster management planning
- Policy updating
- Teamwork
- Problem-solving
- Time management
- Attention to detail
- Multitasking
- Patient care
- Reliability
- Excellent communication
- Critical thinking
- Organizational skills
- Active listening
- Effective communication
- Patient safety
- Adaptability and flexibility
- Verbal and written communication
- Decision-making
- Detail-oriented
- Certified in CPR/AED
- Radiation safety protocols
- Relationship building
- HIPAA
- Self motivation
- Infection control
- Analytical thinking
- Documentation
- Goal setting
- Professionalism
- Quality control
- Safety monitoring
- Time management abilities
- Image evaluation
- Radiologic imaging
- Equipment preparation
- Diagnostic imaging services
- Mammography Technologist
- Ultrasound Technologist/ takes active call
- Radiologic Technologist
Timeline
Radiology Manager
Stephens County Hospital
07.1998 - Current
Certificate - Mammography
American Registry Radiologist Technologisys
Graduate Certificate - Radiologic Technology
Anderson School of Radiologic Technology
Associate of Science - Diagnostic Medical Sonography
Greenville Technical College