Susan Smith
Crittenden,KY
Summary
Results-driven Radiology Manager bringing 22+ years of progressive experience in field.
Experienced and motivated radiology professional with excellent leadership skills and solid record of employee and patient satisfaction. Contributes to long-term planning in areas such as recruitment and capital projects. Decisive and clear communicator with motivational approach.
Proven skills in leading and developing high-performance radiology teams, writing and updating policies and managing day-to-day operations with a practiced and hands-on style. Knowledgeable about patient care standards and regulatory requirements. Focused on capably handling administrative needs to maintain an efficient and smooth department.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Radiology Manager
Cincinnati Children's Hospital Medical Center
2001.01 - Current
- Hire and manage 45+ FTE
- Manage day to day operation of high volume, complex patient care. Plan, execute and oversee training program for all Radiography staff
- Performance reviews and time keeping
- Resource for other managers for process, policy and employee issues
- Maintained patient flow and patient satisfaction during extended staffing crisis
- Actively recruited Technologists
- Participated in creating strategic plans for Radiology Department's future.
- Planned and implemented extension of department into new Critical Care tower
- Actively involved in research and decision making for new imaging equipment
- Ensured compliance with TJC and ODH regulations regarding training and documentation on equipment
- Actively participate in all audits and inspections
- Active participant in creating, updating and maintaining department policies
- Work directly and indirectly with other divisions. ie. Orthopedics, Sports Medicine, Periop, Critical Care Units, Emergency Department, and Pediatric Primary Care
- Actively involved in planning process for upcoming construction to include infrastructure, space and equipment
- Plan for continued operation, with minimal disruption in flow and patient experience during upcoming construction
CT and Radiologic Technologist
St. Elizabeth Medical Center
1996.10 - 2002.02
- Enhanced patient experience with compassionate communication and meticulous attention to detail during examinations.
- Minimized patients' exposure to radiation during x-ray imaging through application of shielding techniques and careful positioning of patients, equipment and restrictive devices.
- Cultivated positive team atmosphere by sharing knowledge, offering assistance, and fostering collaboration among colleagues.
- Improved patient care by efficiently performing diagnostic imaging procedures, including X-rays and CT scans.
- Handled private and confidential information in compliance with hospital policies and procedures.
- Collaborated with radiologists and other healthcare professionals to ensure accurate diagnoses through high-quality imaging results.
Education
Bachelor of Arts - Organizational Leadership
Northern Kentucky University
Newport, KY2021
Associate of Applied Science - Radiology
Shelby State Community College
Memphis, TN08.1985
Some College (No Degree) - Radiology
Baptist Hospital School of Radiologist Technology
Memphis, TNHigh School Diploma -
Sheffield High School
Memphis, TN06.1982
Skills
- HIPAA Compliance
- Recruitment and hiring
- Operations Management
- Staff Management
- Workflow Optimization
- Attention to Detail
- Team Collaboration
- Patient Safety
- Radiation Safety Protocols
- HIPAA
- Infection Control
Certification
- Registered Radiologic Technologist in Radiography and CT
- Licensed by the state of OH in Radiologic Technology
Timeline
Radiology Manager
Cincinnati Children's Hospital Medical Center
2001.01 - Current
CT and Radiologic Technologist
St. Elizabeth Medical Center
1996.10 - 2002.02
Bachelor of Arts - Organizational Leadership
Northern Kentucky University
Associate of Applied Science - Radiology
Shelby State Community College
Some College (No Degree) - Radiology
Baptist Hospital School of Radiologist Technology
High School Diploma -
Sheffield High School
- Registered Radiologic Technologist in Radiography and CT
- Licensed by the state of OH in Radiologic Technology
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