Kricia Escalante
Houston,Texas
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
6
6
years of professional experience
Work History
Account Manager, Inside Sales
Zters
Cypress, TX
06.2021 - Current
- Conducted customer outreach activities to build relationships with clients.
- Provided technical support to customers regarding products and services.
- Created reports on sales performance, customer feedback, and market trends.
- Negotiated pricing and contracts with customers.
- Reviewed competitors' offerings, pricing structures, and marketing tactics.
- Communicated with repeat customers to build long-term relationships.
- Resolved customer complaints regarding sales and service.
- Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
Clerical Assistant
York Construction & Development
Houston, TX
03.2019 - 09.2020
- Greeted visitors and customers in a friendly, professional manner.
- Assisted with filing documents and maintaining records.
- Answered phone calls and directed them to the appropriate personnel.
- Provided administrative support for staff members.
Dog Trainer
PetSmart Charities
Houston, TX
01.2018 - 03.2019
- Taught basic commands such as sit, stay, and come to dogs of all breeds and ages.
- Conducted group classes to teach proper socialization skills to puppies and adult dogs.
- Assisted owners in addressing problem behaviors such as barking, chewing, digging, jumping, and aggression.
- Created individualized training plans for each dog based on their needs and abilities.
Education
High School Diploma -
Elsik High School
Houston, TX04-2016
Skills
- Account Management
- Client Support
- Customer Relationship Building
- Sales Tracking
- Sales Development
Languages
Spanish
Professional
Timeline
Account Manager, Inside Sales
Zters
06.2021 - Current
Clerical Assistant
York Construction & Development
03.2019 - 09.2020
Dog Trainer
PetSmart Charities
01.2018 - 03.2019
High School Diploma -
Elsik High School
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