Work Preference
Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Open To Work

Kris Carrasquillo

Chicopee,MA

Work Preference

Job Search Status

Open to work
Desired start date: 2 weeks notice

Desired Job Title

Shift Lead/ Manager Selector/ Line Leader / Trainer Clerk/cashier Assistant/mechanic Youth Counselor/ Swim Instructor

Work Type

Full Time

Location Preference

RemoteOn-SiteHybrid
Location: Chicopee, MA, US
Open to relocation: Yes

Salary Range

$1/hr - $1000/hr

Summary

Dynamic Shift Lead at Walgreens with a proven track record in operations management and employee training. Enhanced workflow efficiency through process improvements and effective team motivation. Skilled in conflict resolution and cash handling, consistently achieving high customer satisfaction and optimizing inventory levels to meet demand.

Overview

9
9
years of professional experience

Work History

Shift Lead/ Manager

Walgreens
02.2025 - Current
  • Supervised daily operations, ensuring compliance with company policies and procedures.
  • Trained and mentored team members on customer service standards and operational efficiency.
  • Managed inventory levels, coordinating stock replenishment to meet demand.
  • Implemented process improvements, resulting in enhanced workflow and productivity.
  • Conducted performance evaluations, providing constructive feedback for employee development.
  • Resolved customer complaints efficiently, maintaining high satisfaction levels.
  • Scheduled staff shifts to optimize coverage during peak hours and minimize labor costs.
  • Collaborated with management to develop strategies for increasing sales and profitability.
  • Managed inventory effectively, reducing wastage and optimizing stock levels for peak demand periods.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Checked building to confirm maintenance and cleaning met code and regulations.
  • Utilized interpersonal communication skills to enhance customer experience and add value to each interaction.
  • Led by example, demonstrating strong work ethic and commitment to excellence.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Trained and mentored new employees to maximize team performance.

Selector/ Line Leader / Trainer

J Polep Distribution
01.2024 - Current
  • Operated material handling equipment to efficiently select and transport products.
  • Inspected incoming shipments for accuracy and quality, ensuring compliance with standards.
  • Collaborated with team members to optimize order picking processes and improve workflow efficiency.
  • Maintained accurate inventory records using warehouse management systems for tracking purposes.
  • Assisted in training new staff on safety protocols and proper selection techniques.
  • Communicated effectively with supervisors regarding any discrepancies or issues during selection process.
  • Consistently met or exceeded daily performance metrics by prioritizing tasks and managing time effectively.

Clerk/cashier

Big Y Supermarket
03.2021 - 01.2022
  • Processed customer transactions efficiently at checkout stations.
  • Assisted customers with inquiries and product selection to enhance shopping experience.
  • Maintained cleanliness and organization of store aisles and displays.
  • Stocked shelves accurately, ensuring products were readily available for customers.

Assistant/mechanic

JD AUTO SALES
12.2019 - 01.2021
  • Assisted in diagnosing vehicle issues using diagnostic tools and equipment.
  • Conducted routine maintenance tasks including oil changes and tire rotations.
  • Supported senior mechanics in complex repairs and system overhauls.
  • Maintained organized work area to enhance safety and efficiency standards.
  • Retained accurate records of purchases, titles and sales.

Youth Counselor/ Swim Instructor

YMCA
09.2017 - 05.2018
  • Facilitated conflict resolution among youth, promoting positive communication skills.
  • Developed and implemented engaging recreational activities to enhance social interaction.
  • Monitored participant behavior, ensuring a safe and supportive environment for all attendees.
  • Collaborated with team members to create individualized support plans for at-risk youth.

Education

High School Diploma -

Springfield Technical Community College
Springfield, MA
11.2023

Skills

Team motivation

Workplace safety

Employee training

Policy enforcement

Sales strategies

Operations management

Cash handling

Accurate money handling

Payment processing

Training and mentoring

Handling customer complaints

Mentoring and coaching

Verbal and written communication

Performance reviewing

Shift checklists

Shift leadership

Problem-solving

Conflict resolution

Critical thinking

Willingness to learn

Multitasking and prioritizing

Attention to detail

Problem-solving abilities

Multitasking Abilities

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Shift Lead/ Manager

Walgreens
02.2025 - Current

Selector/ Line Leader / Trainer

J Polep Distribution
01.2024 - Current

Clerk/cashier

Big Y Supermarket
03.2021 - 01.2022

Assistant/mechanic

JD AUTO SALES
12.2019 - 01.2021

Youth Counselor/ Swim Instructor

YMCA
09.2017 - 05.2018

High School Diploma -

Springfield Technical Community College