Kris Christle
Charleston,SC
Summary
Eligibility Supervisor with expertise in policy writing and compliance management, enhancing service delivery and client communication through effective staff training and process optimization.
Overview
8
8
years of professional experience
Work History
Eligibility Supervisor
Express Eligibility Connections
Denver , CO
02.2020 - Current
- Supervised eligibility assessments for diverse client populations to ensure accurate determinations.
- Trained staff on eligibility guidelines and compliance regulations for improved service delivery.
- Coordinated effective communication between clients and service providers to enhance transparency.
- Resolved client inquiries regarding eligibility status and requirements in a timely manner.
- Implemented process improvements to streamline workflow efficiencies in eligibility assessments.
- Developed policies and procedures for public assistance program eligibility requirements.
- Ensured compliance with applicable laws, rules, regulations, and standards in public assistance programs.
Snap Policy Specialist III
State Of Colorado Department Of Human Services
Denver , CO
02.2019 - 02.2020
- Formulated policy recommendations for state human services programs.
- Evaluated legislative proposals affecting community welfare initiatives.
- Collaborated with stakeholders to improve service delivery frameworks.
- Drafted detailed reports on policy impacts and compliance matters.
- Reviewed existing policies to ensure compliance with state regulations.
- Coordinated with departments to guarantee adherence to relevant laws.
- Created and refined reports, memos, and correspondence for stakeholders.
- Advised senior staff on strategies for complex policy challenges.
Community Support Supervisor
Adams County Human Services
Westminster, Colorado
11.2017 - 01.2019
- Supervised community support staff to ensure adherence to quality service standards.
- Facilitated training sessions for new employees to enhance team capabilities.
- Conducted regular performance evaluations and delivered constructive feedback to team members.
- Monitored compliance with agency policies and state regulations to maintain operational integrity.
Education
Bachelor of Science - Criminology
Metro State University
Denver, COSkills
- Policy writing and interpretation
- Compliance management
- Eligibility assessment
- Staff training and development
- Process optimization
- Stakeholder collaboration
- Project management
- Data analysis
Timeline
Eligibility Supervisor
Express Eligibility Connections
02.2020 - Current
Snap Policy Specialist III
State Of Colorado Department Of Human Services
02.2019 - 02.2020
Community Support Supervisor
Adams County Human Services
11.2017 - 01.2019
Bachelor of Science - Criminology
Metro State University