Kris French Sr.
Mentor,OH
Summary
Quality management professional with experience in training and monitoring cross-functional team. Recognized for enhancing product reliability and customer satisfaction through effective teamwork, problem solving and compliance adherence through regular product inspections of team members.
Overview
22
22
years of professional experience
Work History
Quality Manager
Buyers Products
Mentor, OH
10.2011 - Current
- Managed 13 direct reports over three different locations.
- Trained and monitored cross-functional teams on best practices for maintaining quality throughout production processes.
- Facilitated cross-functional team collaboration, ensuring seamless communication between departments regarding quality matters.
- Mentored and encouraged employees to strive for excellence while fostering professional growth.
- Provided training to employees on best practices in quality management, fostering a culture of excellence within the organization.
- Wrote and implemented new rework procedures to standardize processes and streamline workflow.
- Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
- Mentored staff members in quality management principles, fostering professional growth among team members.
- Inspected inbound and outbound products for compliance with established industry standards, company policies, and procedures.
- Sorted product and provided expertise on non-conforming product requirements.
- Established rewards program to recognize employees for outstanding contributions to quality improvement initiatives.
Quality Manager
Mold Masters Company
Mentor, OH
04.2007 - 08.2010
- Led quality assurance initiatives to enhance product reliability and customer satisfaction.
- Developed and implemented quality control procedures to comply with industry standards.
- Managed and archived quality documentation and participated in internal and external quality audits.
- Updated quality control standards, methods, and procedures to meet compliance requirements.
- Oversaw successful completion of external audits with no major non-conformances identified.
- Evaluated employee performance and provided feedback and training as needed.
Inspector
PCC Airfoils LLC
Wickliffe, OH
08.2004 - 05.2007
- Conducted detailed inspections of airfoils to ensure compliance with quality standards.
- Identified and reported defects using precision measurement tools and testing equipment for accurate assessment of components.
- Ensured adherence to safety regulations while conducting inspections in high-pressure environments.
- Trained other workers in inspection and testing procedures.
- Followed standard operating procedures for inspections and tests.
Education
High School Diploma -
Fairport Harding High School
Fairport Harbor, OHSkills
- Compliance monitoring
- Product inspection
- Performance monitoring
- Quality processes
- First-article inspection
- Team Training
- Team leadership
- Quality metrics
- Effective communication
- Supplier relationship
- Effective communication
- Problem solving abilities
Timeline
Quality Manager
Buyers Products
10.2011 - Current
Quality Manager
Mold Masters Company
04.2007 - 08.2010
Inspector
PCC Airfoils LLC
08.2004 - 05.2007
High School Diploma -
Fairport Harding High School