Experienced administrative and customer service professional with a strong background in office operations, budgeting, purchasing, and hospitality. Proven ability to manage multiple priorities, maintain accurate records, deliver exceptional customer service, and support teams in fast-paced environments with professionalism and efficiency.
Overview
2027
2027
years of professional experience
Work History
Waitress
Green Mountain Inn
Stowe, VT
08.2022 - Current
Deliver exceptional customer service in high-volume dining environment.
Manage multiple tables efficiently, ensuring timely food and beverage delivery.
Collaborate with kitchen staff to streamline order processing and minimize wait times.
Trained new waitstaff on menu knowledge and customer interaction best practices.
Accurately take food and beverage orders and enter into POS system while maintaining attention to detail
Processed cash, credit card, and mobile payments accurately and balanced receipts at the end of shift.
Administrative Assistant
Lamoille South Supervisory Union
Morrisville, VT
07.2005 - 07.2026
Managed daily administrative operations for a public elementary school office, ensuring efficient workflows and exceptional support for staff, students, and families.
Oversaw school budgets and financial records, including tracking expenditures, processing invoices, reconciling accounts, and maintaining accurate financial documentation.
Coordinated purchasing and inventory by ordering office, classroom, custodial, and instructional supplies while monitoring budgets and vendor relationships.
Maintained confidential student, staff, and financial records with a high degree of accuracy and discretion.
Served as the primary point of contact for parents, visitors, faculty, and district personnel, providing professional and courteous customer service.
Scheduled meetings, maintained calendars, prepared reports, correspondence, and school communications.
Coordinated office operations, filing systems, and administrative procedures to support school leadership and staff.
Ensured the school environment remained clean, organized, and well-maintained by coordinating custodial needs and monitoring building maintenance requests.
Supported school events, testing, registration, and other administrative projects while managing multiple priorities in a fast-paced environment.
Demonstrated exceptional organizational, multitasking, communication, and problem-solving skills while serving as a trusted administrative resource for over two decades.
Waitress/Bartender
Sunset Grille & Tap Room
Stowe, VT
2008 - 2022
Maintained cleanliness and organization of dining area and tables.
Assisted with opening and closing duties, including stocking supplies, preparing service areas, and completing side work.
Built strong relationships with repeat guests through friendly, attentive service, contributing to customer loyalty and positive reviews.
Demonstrated extensive knowledge of menu items, daily specials, and beverage pairing to provide personalized recommendations and increase sales.