Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
References
MILITARY SERVICE
Timeline
Generic

KRIS M. CERULLI

Massapequa,USA

Summary

Over 20 years of experience in global operations, team leadership, and logistics. Expertise in managing high-performing teams and P&L responsibilities. Demonstrated success in driving revenue growth and improving productivity through strategic process enhancements. Skilled in building client relationships and formulating operational strategies that achieve results in demanding environments.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Station Manager JFK

DHL Global Forwarding
Jamaica, New York
01.2023 - Current
  • Oversaw 110+ employees, including eight direct reports across finance, sales, and operations teams for the second largest US station.
  • Held P & L responsibility for station generating $64 million in annual revenue.
  • Drove millions in additional revenue through strategic client relationships within NY Metropolitan area.
  • Formulated and implemented commercial sales strategies targeting high-yield sectors, generating millions in additional revenue.

Airfreight Operations Manager

DHL Global Forwarding, JFK International Airport
Jamaica, NY
10.2019 - 12.2022
  • Led an operational team of 48 clerical agents and 6 direct report leaders in a high-pressure environment.
  • Coordinated cross-functional teams to consistently meet or exceed key performance indicators.
  • Executed targeted process enhancements for at-risk accounts, boosting customer retention and minimizing churn by 15%
  • Negotiated favorable rates with cartage agents and vendors, resulting in significant cost savings.
  • Successfully navigated the team through challenges presented by the COVID pandemic and the transition to a new operating system.
  • Functioned as the primary content expert and played a crucial role in Union contract negotiations, leading to multiple favorable adjustments to the CBA for the organization.

Handling Manager

DHL Global Forwarding, JFK International Airport
Jamaica, NY
11.2015 - 09.2019
  • Managed operations for 101,000 square foot Gateway Warehouse with 57 union employees and 8 supervisors.
  • Developed workflow processes for warehouse dispatch, improving Import Recovery KPI by 20%.
  • Implemented cost reduction measures, decreasing cost per kilogram by 20%.
  • Maintained fleet of 32 vehicles, ensuring compliance with all DOT regulations.
  • Instituted training programs, reducing staffing requirements by 10%.
  • Created scheduling shifts and vacation bids for 57 employees in accordance with CBA guidelines.
  • Established communication protocols to enhance collaboration between warehouse operations and product teams.
  • Conducted candidate interviews, scheduled staffing, and evaluated performance through PMP process.

Operations Supervisor

DHL Global Forwarding, JFK International Airport
Jamaica, NY
01.2014 - 06.2019
  • Created and instituted contracts, work instructions, and SLAs to enhance operational clarity.
  • Reorganized CCSP TSA screening area to optimize space, doubling screening capacity.
  • Elevated Export flight KPI by thirty percent, achieving average of ninety-eight percent on-time performance.
  • Led teams of up to 20 employees across Import, Export, and IWS departments.
  • Streamlined processes resulting in more than fifty percent reduction in outbound line-haul truck discrepancies
  • Prepared reports on operational performance metrics and presented them to management team.
  • Facilitated process improvement initiatives that eliminated waste and enhanced productivity of warehouse associates by 20%.

Education

Some College (No Degree) - Transportation Management

Empire State College
Garden City, NY

Skills

  • P&L management
  • Strategic leadership
  • Process Improvement
  • Business development
  • Operations Management
  • International Business

Certification

  • IATA DG Certification
  • PANY/NJ Environmental Certification
  • Thermonet Life Science Certification
  • TSA CCSP Certification
  • OSHA Certification
  • First Choice Champion Bronze Certification

Accomplishments

  • Ranked in the top stations in the US at DHL for exemplary employee opinion surveys 3 years in a row.
  • Recognized as a high potential leader in the US and completed the DGF Leadership academy.

References

References available upon request.

MILITARY SERVICE

  • US ARMY Reserve- 800th MP Brigade, Uniondale NY 1998-2001
  • Transportation Management Coordinator
  • Honorable Discharge

Timeline

Station Manager JFK

DHL Global Forwarding
01.2023 - Current

Airfreight Operations Manager

DHL Global Forwarding, JFK International Airport
10.2019 - 12.2022

Handling Manager

DHL Global Forwarding, JFK International Airport
11.2015 - 09.2019

Operations Supervisor

DHL Global Forwarding, JFK International Airport
01.2014 - 06.2019

Some College (No Degree) - Transportation Management

Empire State College

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