Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Kris Rapp

Mansfield,MA

Summary

Dynamic Program Director at Apex Martial Arts & Fitness with a proven track record in strategic planning and business oversight. Successfully developed and expanded programs, enhancing client engagement and satisfaction. Skilled in customer service and effective leadership, I excel in driving performance standards and achieving operational goals.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Program Director

Apex Martial Arts & Fitness
03.2022 - Current
  • Developed the program from ground up, laying out framework, and growing the program year over year.
  • Worked to implement new ideas and actions to improve and grow the program.
  • Monitored budget and utilized operational resources.
  • Oversaw day-to-day activities in accordance with business objectives.
  • Communicated regularly with clients.
  • Negotiated and enrolled clients into the program through 1 month, 6 month, and 12 month contracts.

Real Estate Agent

Best Choice Real Estate
09.2017 - 03.2021
  • Advertised client properties through websites, social media, and real estate guides.
  • Developed and maintained relationships with clients through networking and cold calling.
  • Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
  • Marketed and sold property for clients by hosting open houses and advertising online and in print.

Education

Business Administration

Framingham State University
Framingham, MA

Skills

  • Customer service experience
  • Effective leader
  • Business oversight
  • Performance standards and analysis
  • Strategic planning

Certification

Massachusetts Real Estate Salesperson License

Timeline

Program Director

Apex Martial Arts & Fitness
03.2022 - Current

Real Estate Agent

Best Choice Real Estate
09.2017 - 03.2021

Business Administration

Framingham State University