Kris Senapathy
Grasonville,MD
Summary
Dedicated server with a focus on exceptional customer service and guest engagement. Proven ability to enhance dining experiences through warm hospitality and effective team collaboration.
Overview
4
4
years of professional experience
Work History
Host
Hootch & Banter
Frederick, MD
01.2022 - 03.2023
- Greeted and warmly welcomed guests in a high-traffic, first-come-first-served; managed waitlists and seating for 150+ covers per shift across main dining, bar, and upstairs Hootch Lounge areas.
- Coordinated efficient table turns and seating rotations during peak dinner and weekend brunch rushes, balancing walk-ins, large groups, and outdoor/patio requests while maintaining positive energy and personalized interactions to enhance the sophisticated yet approachable vibe.
- Maintained an organized front-of-house flow by communicating closely with servers, bartenders, and kitchen teams via POS system and floor plans; assisted with light bussing, menu distribution, and ambiance upkeep
- Supported opening/closing procedures, including setup of host stand, outdoor seating prep, and end-of-shift reconciliation, contributing to the restaurant's reputation for warm, attentive service in a bustling historic downtown setting.
Server
The Red Hen Dc
Washington, DC
03.2023 - 04.2024
- Delivered exceptional hospitality in a high-volume Italian-American neighborhood restaurant, consistently providing warm, knowledgeable service to 100+ guests per shift.
- Managed full table service cycles efficiently during peak dinner rushes, including taking detailed orders, coordinating with kitchen and bar teams, and handling modifications for dietary needs while maintaining a calm, personable demeanor.
- Supported team during busy periods by bussing tables, running food, and assisting hosts to ensure smooth operations and high guest satisfaction in a fast-paced yet intimate environment.
- Mastered an ever-changing seasonal menu, wood-fired dishes, and Mid-Atlantic-sourced ingredients; upsold specials, pairings, and add-ons to achieve strong check averages and positive guest feedback.
Hospitality Worker
Caves Valley Golf Course
Owings Mills, MD
06.2024 - 12.2024
- Provided high-level hospitality with customer and food service support during exclusive events and tournaments.
- Assisted with food catering operations, ensuring timely service and adherence to quality standards.
- Collaborated with event management teams to coordinate logistics and maintain a premium guest experience.
- Supported daily operations by anticipating client needs and maintaining a professional, service-oriented environment
Server
Peppermill Restauraunt
Lutherville, MD
01.2025 - 10.2025
- Provided warm, attentive service in a spacious, casual dining room with full bar and lounge.
- Collaborated closely with kitchen, bar, and host teams for accurate order entry, modifications, and timely food/drink delivery; assisted with side work including table resets, bread service, and maintaining a welcoming, relaxed atmosphere.
- Built strong rapport with repeat regulars (many long-time patrons) through genuine hospitality, menu knowledge, and quick accommodations for dietary needs/preferences, contributing to consistently positive reviews and the restaurant's reputation as a suburban classic.
- Handled cash/credit transactions, reservations via phone/in-person, carry-out orders, and end-of-shift reconciliation with precision, ensuring smooth operations in a high-traffic yet community-focused setting.
Education
Bachelor of Science - Business Administration
Towson University
Baltimore, MD05-2027
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Hospitality service expertise
- Professional appearance
- Customer service
- Menu memorization
- Service prioritization
- Team collaboration
Languages
English
Native or Bilingual
Interests
- Avid Reader
- Participating in local clean-up initiatives
- Volunteering
- Coding and Programming
Timeline
Server
Peppermill Restauraunt
01.2025 - 10.2025
Hospitality Worker
Caves Valley Golf Course
06.2024 - 12.2024
Server
The Red Hen Dc
03.2023 - 04.2024
Host
Hootch & Banter
01.2022 - 03.2023
Bachelor of Science - Business Administration
Towson University