Krisann Biggs
East Hartford,CT
Summary
I am ambitious and driven. I thrive on challenges and constantly set goals for myself, so I have something to strive toward. I'm not comfortable with settling, and I'm always looking for an opportunity to do better and achieve greatness.
Overview
11
11
years of professional experience
Work History
Home Health Aide
Windsor home health care
09.2021 - Current
- Monitors patient condition by observing physical and mental condition, intake and output, and exercise
- Supports patients by providing housekeeping and laundry services, shopping for food and other household requirements, preparing and serving meals and snacks, and running errands.
Machine Operator
International Paper
07.2020 - 09.2021
- Ensures proper code dates are programmed for each product produced
- Measures, records and adjusts machine and oven temperatures to maintain product consistency and appearance within specifications
- Maintains product weight within specifications
- Constantly monitors the appearance of the product and takes the necessary corrective actions to maintain it within specifications
- Properly fills out all records and reports, in accordance with applicable work instructions.
Paraprofessional
Gloucester County Special Services School District
Sewell, NJ
06.2019 - 07.2020
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
- Enhanced student support by delivering one-on-one and small group assistance in various subjects.
- Collected data on student progress, adapting intervention strategies as needed to optimize outcomes.
- Facilitated peer interactions and group activities, encouraging socialization among autistic students.
Sales Associate/Cashier
Au bon pain
08.2015 - 06.2019
- Receive payment by cash, check, credit cards, vouchers, or automatic debits
- Issue receipts, refunds, credits, or change due to customers
- Assist customers by providing information and resolving their complaints
- Greet customers entering establishments.
Customer Service Representative
Trade management Service Ltd
07.2013 - 06.2015
- Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints
- Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Education
Academic -
Mile Gully High
05.2014
Skills
- Communication skills
- Computer skills
- English
- Customer service
- Computer literacy
- Hospitality
- Documentation review
- Caregiving
- Microsoft excel
- Basic math
- Writing skills
- Microsoft word
- Patient Care
- Meal Preparation
- Personal Hygiene Assistance
- Feeding Assistance
- Bathing Assistance
- Housekeeping
- Light Housekeeping
- Mobility support
Timeline
Home Health Aide
Windsor home health care
09.2021 - Current
Machine Operator
International Paper
07.2020 - 09.2021
Paraprofessional
Gloucester County Special Services School District
06.2019 - 07.2020
Sales Associate/Cashier
Au bon pain
08.2015 - 06.2019
Customer Service Representative
Trade management Service Ltd
07.2013 - 06.2015
Academic -
Mile Gully High