Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Kriscia Contreras

Los Angeles,CA

Summary

Dynamic manager with a proven track record at Bellagio Motors, excelling in team leadership and customer service. Enhanced operational efficiency and boosted customer satisfaction through effective conflict resolution and strategic decision-making. Successfully increased online sales as an Amazon business owner by optimizing marketing strategies and fostering strong supplier relationships.

Overview

5
5
years of professional experience

Work History

Manager

Bellagio Motors
03.2023 - 03.2025
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Controlled costs to keep business operating within budget and increase profits.

Online Business Owner

Amazon
01.2020 - 02.2023
  • Boosted online sales by implementing effective marketing strategies and optimizing website content.
  • Optimized product listings with eye-catching images and persuasive descriptions, increasing conversion rates.
  • Created engaging social media content to increase brand awareness and attract new customers.
  • Developed successful email campaigns to engage subscribers and drive repeat business.
  • Provided exceptional customer service, resolving issues promptly and fostering long-term client loyalty.
  • Implemented effective time management practices that allowed timely completion of tasks without compromising work quality.
  • Established strong relationships with suppliers for better pricing and product availability, reducing operational costs.

Education

Associate of Science - Criminal Justice

Santa Monica College
Santa Monica, CA
06-2009

High School Diploma -

Los Angeles High School
Los Angeles, CA
06-2006

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Complex Problem-solving
  • Staff management

Languages

Spanish
Native or Bilingual

Timeline

Manager

Bellagio Motors
03.2023 - 03.2025

Online Business Owner

Amazon
01.2020 - 02.2023

Associate of Science - Criminal Justice

Santa Monica College

High School Diploma -

Los Angeles High School

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Kriscia Contreras