Summary
Overview
Work History
Education
Skills
Awards
Timeline
Generic

Krishawna Carter

Augusta,GA

Summary

Dedicated Warehouse team member skilled in operating equipment, prioritizing tasks, and carrying out fast-paced work to meet team goals. Strong understanding of OSHA standards and optimal safety guidelines. Hard worker consistently completes deadline-oriented tasks.

Overview

6
6
years of professional experience

Work History

Customer Service Rep

Teleperformance
06.2022 - 03.2024
  • Handle and carefully respond to all customer inquiries
  • Provide excellent customer service through active listening
  • Work with confidential customer information and treat it sensitively
  • Aim to resolve issues on the first call by being proactive
  • Appropriately communicate with customers
  • Calmly attempt to resolve and de-escalate any issues
  • Escalate interactions when necessary and appropriate
  • Track all call related information for auditing and reporting purposes
  • Provide feedback on call issues
  • Upsell if required

Forklift Operator

Bridgestone
04.2019 - 06.2022
  • Operate sit-down forklift receiving products from carrier
  • Distribute and issue products throughout production areas
  • Manage warehouse inventory
  • Unload inbound shipments safely and move products to storage areas
  • Perform inspections on equipment prior to and following operational use
  • Operate within standard operating procedures (SOPs)
  • Clean and maintain work station and follow all safety and company policies
  • Keep track of parts and materials and refill bins needed to perform duties

Cashier

McDonalds
06.2018 - 03.2019
  • Connect with customers to ensure they have a positive experience
  • Help customers order their favorite McDonald's meals
  • Prepare all of McDonald’s World Famous food
  • Partner with other Crew and Managers to meet daily goals and have fun
  • Keep the restaurant looking fantastic

Education

Diploma -

Glenn Hills High School
Augusta, GA
05.2018

Skills

  • Customer Service
  • Computer Literate
  • Team work
  • Problem solving
  • Time Management
  • Organization
  • Soft phone skills
  • Forklift
  • Cashier

Awards

Employee of the month

Timeline

Customer Service Rep

Teleperformance
06.2022 - 03.2024

Forklift Operator

Bridgestone
04.2019 - 06.2022

Cashier

McDonalds
06.2018 - 03.2019

Diploma -

Glenn Hills High School

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Krishawna Carter