KRISHNA COLEMAN
Homestead,FL
Summary
Detail-oriented individual with proven history of customer service experience testing and evaluating service options to offer quality resolutions. Frequently, commended for completing service orders quickly, and maintaining accuracy in documentation. Also, committed to providing superior service and clear client communication while offering solutions.
Overview
6
6
years of professional experience
Work History
SERVICE TECHNICIAN
LARGO HONDA
10.2023 - 07.2024
- Explain diagnostic findings to customers and outlined repair or service options
- Installed new equipment and explained operation and routine maintenance protocols with customers
- Inspected equipment to diagnose operational issues
- Adhered to safety protocols and policies to reduce workplace hazards
- Provide express service LOF and tire rotations and repairs.
AUTOMOTIVE TECHNICIAN
DELRAY KIA
01.2023 - 10.2023
- Perform oil changes, tire rotations, & multi-point inspections
- Perform all routine check-up and factory maintenance of vehicles
- Check all fluid levels and tire pressure of all types of vehicles
- Inspect and measure brake lining and tire tread depth
- Responsible for completing inspections and repairs on all certified and non-certified vehicles
- Brake repairs, tire repairs, a/c issues, diagnostic repairs etc
- Maintained a clean and organized work environment, while contributing to overall shop cleanliness
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
AUTOMOTIVE TECHNICIAN
SCHUMACHER LINCOLN/SUBARU
12.2021 - 01.2023
- Perform oil changes, tire rotations, & multi-point inspections
- Perform all routine check-up and factory maintenance of vehicles
- Check all fluid levels and tire pressure of all types of vehicles
- Inspect and measure brake lining and tire tread depth
- Responsible for completing inspections and repairs on all certified and non-certified vehicles
- Brake repairs, tire repairs, a/c issues, diagnostic repairs etc.
EXPRESS SERVICE TECHNICIAN
I95 NISSIAN
05.2020 - 12.2021
- Perform oil changes, tire rotations, & multi-point inspections
- Perform all routine check-up and factory maintenance of vehicles
- Check all fluid levels and tire pressure of all types of vehicles
- Inspect and measure brake lining and tire tread depth
- Responsible for completing inspections and repairs on all certified and non-certified vehicles
- Brake repairs, tire repairs, a/c issues, diagnostic repairs etc.
ASSISTANT MANAGER
BAY BAY’S CHICKEN AND WAFFLES
12.2019 - 07.2021
- Assist the general manager in overseeing all including but not limited to, employee scheduling, inventory management, and financial reporting
- Ensure exceptional customer service by training
- Maintain high standards of food quality and enforce compliance with health and safety regulations
- Supervise and support the restaurant staff
- Assist with hiring, onboarding, and training new employees
- Collaborate with the kitchen staff to ensure timely and accurate food.
ORDER SELECTOR
WALMART E-COMMERCE WAREHOUSE
11.2019 - 01.2020
- Locating products using technology
- Pulls warehouse items from the shelves based on number, size, color, quantity, and quality requirements
- Ensures that orders are accurate
- Ensures warehouse goals are met
- Maintains a high level of health and safety standards
- Utilize the company's inventory software platform to check in products and compare deliveries to outstanding purchase orders
- Perform routine maintenance checks of the warehouse area
- Perform cleanup or simple repair duties when needed
- Assist in assembling manufacturer marketing displays on the sales floor
- Remove the displays based on management's discretion.
CASHIER/ASSOCIATE
PIZZA HUT
08.2018 - 10.2019
- Taking orders, answering questions, and ringing out customers on the cash register
- Greet and seat customers
- Take care of the needs of the customer in the dining area of the restaurant
- Prepare dough, portioning toppings, and cooking pizzas
- Maintaining a clean work environment
- Stocking and organizing.
Education
No Degree - Liberal Arts And General Studies
Polk State COLLEGE
Winter Haven, FLHigh School Diploma -
RIDGE COMMUNITY HIGH SCHOOL
Davenport, FLSkills
- Quality Customer Service
- Punctual
- Attention to Detail
- Installation and Repair
- Multi-Tasker
- 50 Wpm
- Strong Leadership
- Flexible
- Problem Solving Skills
- Preventive Maintenance
- Troubleshooting Ability
- Food service (restaurant/fast food)
Timeline
SERVICE TECHNICIAN
LARGO HONDA
10.2023 - 07.2024
AUTOMOTIVE TECHNICIAN
DELRAY KIA
01.2023 - 10.2023
AUTOMOTIVE TECHNICIAN
SCHUMACHER LINCOLN/SUBARU
12.2021 - 01.2023
EXPRESS SERVICE TECHNICIAN
I95 NISSIAN
05.2020 - 12.2021
ASSISTANT MANAGER
BAY BAY’S CHICKEN AND WAFFLES
12.2019 - 07.2021
ORDER SELECTOR
WALMART E-COMMERCE WAREHOUSE
11.2019 - 01.2020
CASHIER/ASSOCIATE
PIZZA HUT
08.2018 - 10.2019
No Degree - Liberal Arts And General Studies
Polk State COLLEGE
High School Diploma -
RIDGE COMMUNITY HIGH SCHOOL
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