Krishna Holness
Orlando,FL
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
1
1
Certification
12
12
years of professional experience
Work History
Laboratory
AdventHealth
Orlando, FL
03.2026 - Current
- Delivered time-sensitive parcel for Courier Solutions clients across assigned routes.
- Loaded, secured, and organized packages before daily departures.
- Verified delivery drop offs, labels, and details for accuracy.
- Verified specimen labels, requisitions, and patient identifiers for accuracy.
- Sorted and prioritized incoming samples for laboratory workflow.
- Logged specimens into laboratory information systems and tracking records.
- Communicated specimen issues to technologists and other laboratory staff.
- Stored and disposed of laboratory materials following medical laboratory protocols.
- Ensured compliance with safety regulations while handling hazardous materials.
- Monitored inventory levels of materials used in lab processes and restocked accordingly.
DRIVER
Courier Solutions
Orlando, FL
03.2023 - 03.2026
- Operated delivery vehicles to transport packages safely and efficiently.
- Followed established routes and schedules for timely deliveries
- Maintained vehicle cleanliness and performed routine inspections regularly.
- Managed paperwork, including delivery logs and invoices, accurately.
- Collaborated with warehouse staff to coordinate package loading and unloading
- Resolved customer complaints professionally to ensure satisfaction.
- Delivered goods and services to customers on time and in excellent condition.
- Inspected vehicles for cleanliness and checked gas and oil levels prior to departure.
- Drove courier routes for Courier Solutions, following scheduled delivery assignments.
- Loaded parcels, checked manifests, and verified shipment details before departure.
- Navigated local routes, traffic patterns, and delivery windows with care.
- Obtained customer signatures and confirmed package handoff for deliveries.
- Handled fragile shipments using safe driving and careful loading practices.
- Supported Courier Solutions operations by maintaining clean, organized delivery records.
- Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
- Documented daily mileage, gas, and other data.
- Delivered packages to customers in a timely and efficient manner.
TRUCK DRIVER
Nelson's towing
03.2018 - 06.2023
- Obey traffic laws and follow established traffic and transportation procedures
- Turn in receipts and money received from deliveries.
- Read maps and follow written or verbal geographic directions.
- Verify the contents of inventory loads against shipping papers.
- Load and unload trucks, vans, or automobiles.
- Customer service
- Follow safety procedures for vehicle operation.
- Process customer bills or payments.
- Load shipments, belongings, or materials.
- Operate vehicles or material-moving equipment.
- Read maps to determine routes.
- Operated tow trucks for roadside assistance and vehicle recovery at Nelson's towing.
- Loaded, secured, and transported disabled vehicles to repair shops and storage yards.
- Inspected tow trucks, chains, straps, and safety gear before each towing assignment.
- Responded to dispatch calls and followed routing instructions for service locations.
- Hooked up vehicles using winches, dollies, and flatbed equipment.
- Completed trip logs, service records, and delivery paperwork for towing jobs.
- Maintained clean trucks, organized tools, and prepared equipment for next call.
- Communicated with dispatchers regarding pickup and delivery times.
MANAGER
Couches Are Us
02.2015 - 01.2019
- Complete projects effectively and in a timely manner.
- Running and operating a storefront.
- Unload and load.
- Making Decisions and Solving Problems - Analyzing information and evaluating results to choose the best solution and solve problems.
- Communicating with Supervisors, Peers, or Subordinates - Providing information to supervisors, coworkers, and subordinates by telephone, in written form, e mail, or in person.
- Getting Information - Observing, receiving, and otherwise obtaining information from all relevant sources.
- Coordinating the Work and Activities of Others - Getting members of a group to work together to accomplish tasks.
- Guiding, Directing, and Motivating Subordinates - Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.
- Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action
- Speaking - Talking to others to convey information effectively.
- Coordination - Adjusting actions in relation to others' actions.
- Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
- Oversaw daily operations to ensure exceptional customer service at retail locations
- Managed inventory levels and coordinated restocking of merchandise efficiently.
- Trained and mentored staff to enhance product knowledge and sales techniques.
- Implemented visual merchandising standards to enhance store presentation and appeal.
- Collaborated with suppliers to negotiate favorable terms for product procurement.
- Facilitated team meetings to address challenges and encourage open communication.
- Monitored staff performance and addressed issues.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Managed showroom operations for furniture retailer Couches Are Us.
- Coordinated couch inventory, stock checks, and product displays.
- Trained associates on sales process and store policies.
- Resolved customer concerns with calm, professional communication.
- Monitored order fulfillment, delivery timing, and follow-up tasks.
- Coached, mentored and trained team members in order to improve their job performance.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
PACKAGE HANDLER
UPS
01.2017 - 02.2018
- Move freight, stock, or other materials to and from storage or production areas, loading docks, delivery vehicles, or containers, by hand or using trucks, tractors, or other equipment.
- Sort cargo before loading and unloading.
- Attach identifying tags to containers or mark them with identifying information.
- Read work orders or receive oral instructions to determine work assignments or material or equipment needs.
- Stack cargo in locations, such as transit sheds or in holds of ships as directed, using pallets or cargo boards.
- Loaded and unloaded packages efficiently to meet daily operational targets.
- Sorted packages by size and destination for accurate delivery preparation
- Scanned packages using handheld devices for tracking and inventory management.
- Stacked boxes onto pallets in an efficient manner.
- Inspected packages for damages or defects and recorded any issues found
- Loaded and unloaded packages from trailers, using UPS conveyor systems and hand trucks.
- Sorted parcels by destination, following UPS scanning and labeling procedures.
- Inspected packages for damage, reporting issues through UPS safety protocols.
- Lifted and stacked shipments to maintain organized UPS loading areas.
- Handled fragile freight carefully, protecting package integrity during transit processing.
- Followed UPS workplace safety rules, wearing required gear and using proper lifting methods.
- Assisted team members with package flow, keeping UPS sort operations moving smoothly.
- Prepared outbound shipments for dispatch, matching parcels with UPS route assignments.
- Assisted in loading delivery trucks with prepared packages.
- Scanned and sorted packages according to destinations and service type using handheld scanner.
- Loaded and unloaded packages from delivery vehicles with manual and powered equipment.
- Assisted in training new employees on package handling processes.
- Maintained a clean work environment by removing debris from the loading dock area.
- Loaded completed orders on pallets according to delivery numbers.
Education
AA - Psychology
Seminole State College of Florida
Sanford, Florida, FLHigh school diploma -
Timber Creek High School
Orlando, FLMaster's Degree - Psychology
University of Central Florida
Orlando, FLSkills
- Oversaw loading and unloading operations to enhance overall efficiency Fostered team collaboration to accelerate turnaround times Streamlined logistics management to reduce operational interruptions
- Drove customer satisfaction by implementing effective problem resolution strategies Optimized service delivery through enhanced communication frameworks Cultivated lasting customer relationships to promote loyalty and repeat transactions
- Directed hardware installations to optimize system performance Implemented best practices in hardware maintenance to enhance operational efficiency Led proactive troubleshooting initiatives to drive improvements in system reliability
- Managed logistics operations by navigating delivery routes to uphold safety standards and enhance service reliability
- Implemented targeted exercises to strengthen cognitive skills, particularly in memory retention and logical reasoning
- Led initiatives to streamline operations by implementing MS Office tools for efficient document creation and data analysis Fostered enhanced team collaboration through strategic use of presentation software Developed a systematic approach to organizing digital files, improving information accessibility across the team
- Led initiatives to optimize data analysis processes with advanced Excel techniques Oversaw the development of detailed project tracking spreadsheets to enhance accuracy Championed team productivity by implementing Excel best practices training
- Led the development of impactful presentations that engaged audiences and communicated critical information Fostered collaboration among team members to implement best practices in presentation creation Achieved recognition from stakeholders for excellence in visual storytelling and design
- Assessed existing workflows and identified areas for process improvement to streamline operations and boost effectiveness
- Led project teams in executing initiatives through strategic resource organization Developed and implemented structured meeting agendas to enhance project workflows Cultivated a collaborative environment to achieve project objectives
- Performed in-depth evaluations and audits to uphold standards of precision and quality
- Employed a flexible problem-solving strategy to support team alignment and collaboration
- Led teams in achieving project milestones by promoting collaboration and teamwork Enhanced project delivery by strategically managing team dynamics Developed an innovative environment that boosted productivity and problem-solving capabilities
Affiliations
- ASA, 04/12, Present, Promoting diversity and culinary events
- FFA, 02/12, Present, Promoting organic homegrown goods
- DDW, 02/12, Present, Providing peer support to disabled and vulnerable children
- SADD, 02/12, Present, Promoting safe and ethical behavior in the student community
Certification
Basic Life Support - BLS
Bloodborne Pathogens
Timeline
Laboratory
AdventHealth
03.2026 - Current
DRIVER
Courier Solutions
03.2023 - 03.2026
TRUCK DRIVER
Nelson's towing
03.2018 - 06.2023
PACKAGE HANDLER
UPS
01.2017 - 02.2018
MANAGER
Couches Are Us
02.2015 - 01.2019
AA - Psychology
Seminole State College of Florida
High school diploma -
Timber Creek High School
Master's Degree - Psychology
University of Central Florida