KRISHNA KATAKAM
Senior IT Digitalization Leader
Doha
Summary
Dynamic Senior Leader in IT Services and Digital Transformation with over 21 years of extensive global experience across Singapore, APAC, the Middle East, Europe, and the USA. Proven success in client engagement, account management, and the delivery of large-scale technology programs, consistently managing multi-million-dollar projects while fostering strong CXO relationships to drive business growth. Expertise in leveraging Global Delivery Models to navigate complex IT service landscapes, complemented by a solid understanding of contracts, pricing models, and governance. Demonstrated ability to translate intricate business challenges into scalable technology solutions, with significant exposure to healthcare and regulated industries.
Overview
22
22
years of professional experience
5
5
Certifications
Work History
Group Program Manager – Digital Transformation
Ooredoo Group
12.2023 - Current
- Act as strategic interface between Group leadership and country stakeholders across 9 markets
- Support CXO leadership with planning, KPI tracking, and execution of strategic initiatives
- Successfully completed Procurement Transformation in 9 markets
- Establish governance frameworks ensuring delivery consistency, risk mitigation, and compliance
- Lead cross-market stakeholder engagement to align business and IT priorities
- Develop executive dashboards and KPI scorecards enabling data-driven decision making
- Drive operational improvements and support transformation initiatives across markets
Principal Program Manager
Infosys Singapore
11.2021 - 11.2023
- Managed a USD 20M client engagement, serving as key interface between client leadership and global delivery teams
- Supported business development through proposal creation, solutioning, and client presentations
- Built strong CXO relationships, ensuring high client satisfaction and repeat business
- Collaborated with service lines to design scalable IT solutions aligned to client needs
- Led governance, risk management, and SLA adherence across delivery lifecycle
- Enabled cross-functional coordination between consulting, delivery, and sales teams
Procurement Projects Manager – Digital Enablement
Rolls-Royce
09.2018 - 10.2021
- Worked with business leaders to translate supply chain challenges into digital solutions
- Supported regional stakeholders with KPI reporting and performance insights
- Successfully deployed Ivalua across Rolls-Royce sites
- Enabled process optimization and digital adoption across procurement and operations
- Improved cross-functional collaboration and operational efficiency
Purchasing Data Manager
Rolls-Royce
04.2012 - 08.2018
- Built analytics frameworks for supplier performance and procurement efficiency
- Delivered dashboards enabling data-driven decision making
- Improved transparency, compliance, and operational performance
- Vendor Master refinement and normalization exercise completed
- Developed customized tool for Liquidated damages and saved 13M GBP
Senior Consultant
Infosys & TCS
08.2004 - 03.2012
- Delivered large-scale SAP transformation programs across industries
- Managed end-to-end project lifecycle including requirements, testing, and deployment
- Developed reporting dashboards and improved decision-making processes
- Prepared User manuals, converted Business requirements into Functional documents
Education
B.E. - Chemical Technology
Osmania University
Skills
Account & Client Management
Business Development & Proposal Leadership
IT Services & Global Delivery Model
Program leadership & Strategic Planning b
Decision-making
Project management
Risk analysis and management
Cost Estimate & Budget coordination
Certification
SAP Certifications – Sourcing & Procurement, Business Process Integration
Industries/Domain
- Aerospace /Aviation
- Telecom
- FMCG
- Automobiles
- Healthcare
- High-Tech Manufacturing
Additional Information
- Singapore Permanent Resident
- Keynote Speaker - AI in ERP & Digital Transformation
- Judge - Globee Awards (AI & Technology)
- Published Author - Management & Engineering Journal
- Mentor for Program Managers
CLIENT LEADERSHIP & ACCOUNT MANAGEMENT
- Managed strategic client relationships, acting as a trusted advisor to CXO and senior stakeholders
- Led end-to-end client engagement: opportunity identification, solutioning, proposal development, and delivery oversight
- Developed proactive, value-driven proposals aligned to client business priorities
- Collaborated with global service lines to build integrated IT solutions
- Ensured high client satisfaction through strong governance, communication, and delivery excellence
Timeline
Group Program Manager – Digital Transformation
Ooredoo Group
12.2023 - Current
Principal Program Manager
Infosys Singapore
11.2021 - 11.2023
Procurement Projects Manager – Digital Enablement
Rolls-Royce
09.2018 - 10.2021
Purchasing Data Manager
Rolls-Royce
04.2012 - 08.2018
Senior Consultant
Infosys & TCS
08.2004 - 03.2012
B.E. - Chemical Technology
Osmania University