Jacob Graves
Seminole
Summary
Property management professional with solid background in handling wide range of residential and commercial properties. Expertise in coordinating maintenance, leasing, and financial activities, ensuring smooth operations and high tenant satisfaction. Known for strong team collaboration and adaptability to changing needs.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Operations and Property Manager
Intrigue Property Management
06.2022 - Current
- - Successfully managed a portfolio of 200+ residential and commercial properties across the Greater Indianapolis area, delivering high-level operational and financial oversight.
- - Responded to and resolved tenant maintenance requests efficiently, coordinating with contractors and vendors to ensure timely repairs and tenant satisfaction.
- - Oversaw all aspects of rent accounting, including rent collection, delinquency follow-up, deposit reconciliation, and lease renewals.
- - Built and maintained strong relationships with tenants, owners, and service providers, serving as the primary point of contact at the property level.
- - Managed vendor selection, contract negotiation, and performance tracking for maintenance, landscaping, and capital improvement projects.
- - Ensured compliance with local, state, and federal housing regulations, including fair housing laws, safety codes, and eviction procedures.
- - Used property management software; AppFolio to track maintenance, payments, and reporting for clients.
- - Acted as a trusted advisor to clients by providing comprehensive property-level support to protect asset value and maximize ROI.
Social Media and Sales Representative
UFC Gym
09.2021 - 05.2022
- - Responsible for processing accurate cash & credit card transactions while negotiating membership contracts with potential clients during individual tours & sales meetings through our developed sales and marketing plan.
- - Achieved consistent high sales percentage with a consultative, and customer service-based approach while keeping inventory with monthly and annual membership reports in to maintain accuracy.
- - Negotiated prices and service agreements.
- - Created compelling content to establish and maintain a pipeline through lead generation, prospecting and leading the social media marketing campaigns.
Ticket Sales Representative
Learfield IMG College
02.2020 - 07.2020
- - Assisted in selling and servicing season ticket, group, and single game sales efforts for all NCAA Championships.
- - Executed various online transactions through data systems such as BackOffice among others allowing for us to surpass all revenue goals by thousands of dollars within all Championships, from March Madness to the Frozen Four.
- - Demonstrated outbound sales efforts by using best service practices, prospecting, networking, lead generation and personal database management.
- - Established relationships with prospects and clients to grow sales & business and work effectively through referrals.
Assistant Event Coordinator
The Barn at Timber Ridge
07.2017 - 01.2020
- - Collaborated with clientele on all aspects of the wedding from event design, executing and assuring we are maintaining budget.
- - Coordinated florists, photographers' videographers, musicians, officiants and ceremony participants during rehearsals and pre-ceremony, ceremony and reception events.
Education
Bachelor of Science (B.S.) - Marketing And Management
Indiana University
12.2019
Skills
- Lead Prospecting & Client Acquisition
- Account & Client Management
- Project Management
- CRM & Customer Relations
- Digital Marketing (Google & Social Media Management)
- Marketing Tools & Software
- Event Planning & Logistics
- Real Estate & Property Management
- Accounts Receivable & Financial Oversight
- Residential Property Inspections
Certification
Google Digital Marketing
Timeline
Operations and Property Manager
Intrigue Property Management
06.2022 - Current
Social Media and Sales Representative
UFC Gym
09.2021 - 05.2022
Ticket Sales Representative
Learfield IMG College
02.2020 - 07.2020
Assistant Event Coordinator
The Barn at Timber Ridge
07.2017 - 01.2020
Bachelor of Science (B.S.) - Marketing And Management
Indiana University
Similar Profiles
JARED L BAILEYJARED L BAILEY
President at Intrigue Global, LLCPresident at Intrigue Global, LLC
Shereese C. JohnsonShereese C. Johnson
Supervisory Management Analyst (Permanent) at Office of Management/Division of Management Services/Property Travel & Services Branch (OM/DMS/PTSB)Supervisory Management Analyst (Permanent) at Office of Management/Division of Management Services/Property Travel & Services Branch (OM/DMS/PTSB)
JOSEPH BITANGACHAJOSEPH BITANGACHA
LANDSCAPE at E-VAN MANAGEMENT PROPERTY MANAGEMENT AND MAINTENANCE SERVICESLANDSCAPE at E-VAN MANAGEMENT PROPERTY MANAGEMENT AND MAINTENANCE SERVICES
GIGI THIEN NGA VOGIGI THIEN NGA VO
Financial Manager at Pinellas County Housing AuthorityFinancial Manager at Pinellas County Housing Authority
Matthew McGuireMatthew McGuire
Automation Technician at EOGAutomation Technician at EOG