Summary
Overview
Work History
Education
Skills
Timeline
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Krishna Patel

Hilliard,OH

Summary

Dynamic Assistant Manager at Wine and Brew with a proven track record in customer service and team leadership. Expert in money handling and decision-making, driving operational efficiency and enhancing customer satisfaction. Recognized for fostering a collaborative environment that boosts team performance and achieves business goals.

Overview

18
18
years of professional experience

Work History

Owner

Hillard Dry Cleaner
Hilliard, OH
07.2019 - Current
  • Managed daily operations, ensuring efficient workflow and high-quality service delivery.
  • Oversaw staff training programs, improving team performance and customer satisfaction.
  • Implemented process improvements, enhancing turnaround times for dry cleaning services.
  • Developed customer loyalty initiatives, increasing repeat business and client retention rates.

Manager

Buckeye Deli
Columbus, OH
03.2017 - 06.2019
  • Streamlined daily operations, enhancing workflow efficiency and reducing service times.
  • Developed staff training programs to improve customer service and product knowledge.
  • Implemented inventory management systems, ensuring optimal stock levels and minimizing waste.
  • Led team meetings to address performance issues and foster a collaborative work environment.

Manager

Star Lite Dry Cleaner
Grandview
10.2013 - 02.2017
  • Oversaw daily operations, ensuring efficient workflow and high-quality service delivery.
  • Implemented process improvements, reducing turnaround time for laundry services.
  • Trained and mentored staff on best practices in garment care and customer service.
  • Managed inventory levels, coordinating with suppliers to maintain stock availability.

Assistant Manager

Wine and Brew
Westerville, OH
02.2008 - 04.2013
  • Led team in daily operations, ensuring optimal service and customer satisfaction.
  • Developed training programs for new staff to enhance product knowledge and customer engagement.
  • Implemented inventory management systems to streamline stock control and reduce waste.
  • Analyzed sales data to identify trends and inform strategic decision-making for promotions.

Education

Bachelor of Science -

Sardar Patel University
India
05.2007

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Decision-making
  • Verbal and written communication
  • Business management

Timeline

Owner

Hillard Dry Cleaner
07.2019 - Current

Manager

Buckeye Deli
03.2017 - 06.2019

Manager

Star Lite Dry Cleaner
10.2013 - 02.2017

Assistant Manager

Wine and Brew
02.2008 - 04.2013

Bachelor of Science -

Sardar Patel University