Detail-oriented with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy with a background in verifying appropriate documentation.
Overview
8
8
years of professional experience
Work History
Verification Specialist
Informdata
Gales Ferry, CT
07.2021 - Current
Verified client information by analyzing existing evidence on file.
Verify details regarding individuals education.
Verify details regarding employment history.
Enhanced data accuracy by meticulously reviewing and verifying information from various sources.
Streamlined the verification process by creating detailed checklists and guidelines to ensure consistency.
Customer Service Specialist
Alpine Access Inc.
Groton, CT
09.2017 - 04.2018
Provided primary customer support to internal and external customers.
Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
Took payment information and other pertinent information such as addresses and phone numbers to place orders.
Resolved concerns with products or services to help with retention and drive sales.