Summary
Overview
Work History
Education
Skills
Timeline
Generic

Krishonna Lyons

Rocky Mount,VA

Summary

Accomplished Front End Associate at Walmart, adept in customer service and inventory management, showcasing a commitment to enhancing shopping experiences and operational efficiency. Leveraged expertise in Adobe Creative Suite and relationship building to exceed sales goals and maintain 98% transaction accuracy. Demonstrates exceptional time management and team leadership, contributing to significant improvements in front-end performance and customer satisfaction.

Overview

4
4
years of professional experience

Work History

Front End Associate

Walmart
06.2022 - Current
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Restocked and organized merchandise in front lanes.
  • Replaced merchandise stock throughout check-out lines and end-cap displays.
  • Facilitated cash, check and credit transactions on cash register with [Number]% accuracy.
  • Answered questions about store policies and addressed customer concerns.
  • Gathered shopping baskets and carts and relocated to designated areas.
  • Performed carry-out and order preparation for pick-up services by packaging, transporting, and loading customer purchases.
  • Maintained up-to-date knowledge of store policies and promotions to provide accurate information to customers.
  • Managed inventory to reduce waste, accurately tracking stock levels and placing orders for replenishments.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Used in-store system to locate inventory and place special orders for customers.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
  • Wrapped, boxed and weighed bakery department products.

Stocker

Food Lion
08.2020 - 05.2022
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Answered customer questions and provided detailed product information.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Greeted customers and directed to requested products.
  • Maintained effective team member communication.
  • Enhanced inventory accuracy by diligently organizing and maintaining stockroom shelves.
  • Collaborated with team members to complete stocking tasks during peak business hours, maintaining a well-stocked sales floor.
  • Contributed to store cleanliness, ensuring aisles were free from clutter and hazards for shopper safety.
  • Improved customer satisfaction by promptly locating items and providing product information.
  • Reduced out-of-stock situations with regular monitoring of product levels on sales floor.
  • Assisted in conducting accurate physical inventory counts, resulting in improved stock management.
  • Completed end-of-day tasks such as returning misplaced items to their correct locations, contributing to an organized sales floor for the next day''s business.
  • Maintained strong communication with supervisors regarding stock levels, upcoming promotions, and potential display changes.
  • Ensured proper rotation of perishable goods to maintain freshness and comply with health regulations.
  • Assisted customers with special requests, enhancing their shopping experience at the store.
  • Streamlined restocking processes by consolidating backstock and removing damaged or expired items.
  • Optimized workspace organization within the stockroom, making it easier for colleagues to locate items quickly.
  • Provided backup support to cashiers during peak hours, resulting in shorter wait times for customers.
  • Demonstrated flexibility in adapting to different store sections as needed, supporting a cohesive stocking team environment across departments.
  • Facilitated smoother store openings by stocking necessary products before each shift.
  • Aided in training new team members on best practices for stocking procedures and inventory management systems.
  • Stocked designated items on shelves, end caps and displays.
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
  • Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.
  • Kept work areas neat, clean and free from debris.
  • Stocked shelves to match planogram images and instructions.
  • Interacted with guests in friendly and knowledgeable way.
  • Labeled products, rotated stock and fronted merchandise for appealing display.
  • Moved cardboard, plastic ties, and other debris from unboxing to trash.
  • Greeted store customers and discussed needs.
  • Updated pricing by changing labels and signage for short-term promotions and final clearances.
  • Managed timely and effective replacement of damaged or missing products.
  • Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
  • Followed orders precisely for correct items, sizes and quantities.
  • Moved merchandise using forklifts, pallet jacks and hand trucks.
  • Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
  • Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
  • Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
  • Transported merchandise pallets to move in warehouse.
  • Moved pallets to and from trucks and around warehouse with forklifts to stay on top of demanding schedules.
  • Disposed of damaged or defective items or coordinated returns to vendors for covered items.
  • Marked stock with identification tags and labels to outline information such as storage locations.
  • Updated merchandise pricing to match new values and special promotional rates.
  • Stocked warehouse efficiently by comparing item numbers with storage locations.
  • Picked and packed order items.
  • Collaborated with stock manager to effectively cut down on defective items in storage and in shipments.
  • Created and enforced detailed organization processes to increase quality and service standards.
  • Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
  • Worked with customers to pack items according to specific desires and requirements.
  • Completed inventory accounts to keep records current and promote accurate ordering.
  • Reviewed order slips, picked products and staged merchandize to be shipped.
  • Coordinated efficient organization, palletizing and transportation of completed packages.
  • Safely and securely loaded items to prevent damage during transport.
  • Executed regular inventory counts and supply audits to monitor shrinkage and generate insights into purchasing decisions.
  • Pre-assembled containers to be easily selected by packing associates.
  • Filled shortages in available goods by requisitioning merchandise from suppliers based on space, demand and current pricing.

Education

High School Diploma -

Tarboro High School
Tarboro, NC
06.2024

Skills

  • Customer Service
  • Time Management
  • Front-end Performance Optimization
  • Product restocking
  • Team contribution
  • Web Accessibility Standards
  • Adobe Creative Suite
  • Unit Testing
  • End-to-End Testing
  • LESS proficiency
  • Sketch software
  • Friendly and Helpful
  • Cash Handling
  • Reliable and Responsible
  • Honest and Dependable
  • Basic Mathematics
  • Engaging with Diverse Customers
  • Relationship Building
  • Product and Service Sales
  • Team Leadership
  • Payment Processing
  • Team Supervision
  • Flexible Hours
  • Product Knowledge
  • Store Opening and Closing
  • Inventory and Stocking
  • Item Ticketing and Pricing
  • Inventory Management
  • Purchase Packaging
  • Sales Records Management
  • Meeting Sales Goals

Timeline

Front End Associate

Walmart
06.2022 - Current

Stocker

Food Lion
08.2020 - 05.2022

High School Diploma -

Tarboro High School

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Krishonna Lyons