Krisi Kidd
Cincinnati,OH
Summary
Efficient Accounts Receivable Specialist offering 5 years of experience in accounts receivable functions and denials management. Excellent knowledge of claims procedures with strong communication skills. Exceptional abilities in conducting research, problem-solving and prioritizing simultaneous tasks. Critical thinking skills and superior work ethic.
Overview
28
28
years of professional experience
Work History
Denial Specialist
TriHealth
02.2024 - Current
- Maintained knowledge of insurance coverage benefit levels, eligibility systems and verification processes.
- Improved claim denial resolution by thoroughly researching and identifying root causes of denials.
- Enhanced revenue recovery with strategic follow-ups on unresolved denials.
- Reduced aging accounts receivable balance with timely appeal submissions for denied claims.
- Collaborated with billing department staff to ensure accurate coding and charge entry, minimizing future claim denials.
- Increased overall productivity by efficient denial tracking and follow-up processes.
- Analyzed denial trends to proactively address recurring issues and improve clean claim submission rates.
- Boosted team efficiency by sharing expert knowledge on complex denial cases.
- Resubmitted claims after editing or denial to achieve financial targets and reduce outstanding debt.
AR Specialist
Change Healthcare
07.2019 - 11.2023
- EMS billing (Boston EMS)
- Maximize revenue for clients
- Claim support- research, investigate and resolve for Medicare, Massachusetts Medicaid and commercial payers
- Appeals and follow-up for unpaid claims
- Assist supervisor with processing daily reports
- Train and support team members with daily processes
Server/bartender
Wings Ect.
01.2018 - 07.2019
Deli Clerk
Food Center
10.2012 - 07.2017
Server/manager
USA Steak Buffet
10.1996 - 01.2012
Education
Associate Of Applied Science - Health Information Technology
Zane State College
05.2018
Skills
- Accounts Receivable
- Customer service
- Attention to detail
- Communication
- Eligibility Determination
- Appeals
- Insurance Verification
- Denial Management
- Teamwork and Collaboration
- Reliability
- Medicaid knowledge
- Epic
Timeline
Denial Specialist
TriHealth
02.2024 - Current
AR Specialist
Change Healthcare
07.2019 - 11.2023
Server/bartender
Wings Ect.
01.2018 - 07.2019
Deli Clerk
Food Center
10.2012 - 07.2017
Server/manager
USA Steak Buffet
10.1996 - 01.2012
Associate Of Applied Science - Health Information Technology
Zane State College
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